Medical Receptionist

3 weeks ago


Springfield, United States Your Neighborhood Clinic Full time

**About us**

Your Neighborhood Clinic is a multidisciplinary healthcare organization that provides compassionate primary and mental health services in a safe environment to patients ages 13 and older.

'''Duties'''
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm patient appointments, both in-person and over the phone
- Collect and update patient information, including medical history and insurance details
- Verify insurance coverage and process necessary paperwork
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members
- Maintain patient confidentiality and adhere to HIPAA regulations
- Assist with billing and payment processing
- Manage patient records and update electronic medical records systems (e.g., Eaglesoft)
- Coordinate referrals to other healthcare providers as needed

'''Experience'''
- Previous experience in a medical or dental office setting is preferred
- Familiarity with medical terminology is a plus
- Strong administrative skills, including data entry, scheduling, and record keeping
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling patient information

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Healthcare setting:

- Clinic
- Outpatient
- Private practice

Medical specialties:

- Primary Care
- Psychiatry

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person



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