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Patient Care Coordinator

4 months ago

Corona del Mar, United States WISH ChiroSport Full time

At WISH we are a family office and we really desire someone who LOVES what they do and has the passion to go the extra mile. Must be passionate about health and wellness, loyal and genuine, love helping others, exemplify positive energy and have a desire to be actively involved in events as we are very active in wellness initiatives and community involvement

What's the Role?
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will play a crucial role in ensuring the smooth operation of our medical office and providing exceptional administrative support, being the face of the practice with a lot of room to grow with us.

**Duties**:

- Greet and check-in patients upon arrival, ensuring accurate and up-to-date information
- Schedule appointments for patients, coordinating with our healthcare provider and other staff members
- Answer phone calls and respond to inquiries, providing excellent customer service
- Maintain patient records, ensuring confidentiality and accuracy
- Verify insurance information and process necessary paperwork
- Assist with billing and coding tasks as needed
- Coordinate referrals to specialists or other healthcare facilities
- Collaborate with the medical team to ensure efficient patient flow and optimal patient care
- Perform general administrative duties such as filing, faxing, and scanning documents

**Skills**:

- Previous experience in an office setting, preferably in a medical or dental office
- Knowledge of medical terminology and procedures
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in using computer systems and electronic medical records software
- Ability to maintain confidentiality of patient information
- Exceptional attention to detail and accuracy

Pay: $20.41 - $24.58 per hour

Work setting:

- In-person

**Experience**:

- Customer service: 2 years (preferred)
- Executive administrative support: 2 years (preferred)
- Patient care: 2 years (preferred)
- Front desk: 2 years (preferred)

Work Location: In person