Program Support Specialist
2 weeks ago
This position is located with the Department of Parks and Recreation (DPR), Office of Communications.
This position description depicts generalized duties and responsibilities required of a position with primary responsibility for providing programmatic and administrative work supportive of agency or departmental day-to-day program operating activities and/or services.
**Duties and Responsibilities**
Evaluates current procedures to improve operational efficiency and makes recommendations to improve program(s) activities and services. Recommends administrative strategies or changes in internal operating procedures to incorporate new requirements, and to improve, expedite and eliminate management problems. Participates in the development of procedures and guidelines in order to satisfy the goals of the department or agency. Devises means of improvement and consolidates and/or standardizes administrative forms and procedures. Participates in improving effectiveness in meeting schedules, deadlines, priorities and production goals. Provides assistance and participates in the coordination of special assignments to coordinate and resolve general management matters and other appropriate issues and projects related to the functional responsibilities of the program(s).
As directed by supervisor, handles complaints and problems, non-complex in nature. Researches and gathers data; conducts fact-finding investigations; and develops results or recommendations. As requested, obtains, coordinates, and prepares or edits responses for administrative and programmatic information requests. Receives and reviews incoming correspondence, performs required research and prepares appropriate replies. Notifies the appropriate staff personnel of the needed information. Collects various program information and data involving documents dealing with agency or departmental program(s), project activities, services, policies and procedures.
**Qualifications and Education**
**Licenses and Certifications**
None.
**Working Conditions/Environment**
The work is sedentary and is performed in an office setting.
**Other Significant Facts**
**Tour of Duty**:Monday - Friday; 8:15 am - 4:45pm
**Pay Plan, Series and Grade**: CS-0301-09
**Promotion Potential**: None
**Collective Bargaining Unit (Non-Union)**: This position is not in the collective bargaining unit.
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