Outreach and Enrollment Coordinator

2 weeks ago

Citrus Heights, United States Tots Of Love Child Development Center,llc Full time

The Outreach and Enrollment Coordinator is a key member of an administrative team that works together to support the mission and values of the Tots Of Love. The Enrollment Coordinator is responsible for maintaining optimum enrollment of early learning (infants through preschool age) and school-age (After entry into first grade) programs to support center operations. The Outreach and Enrollment Coordinator is the first point of contact for many families and is able to effectively promote and articulate the value of Tots Of Love’s early learning and school-age programs.

Essential Functions

**1. Administrative Responsibilities**:
Enrollment:

- Schedule and conduct tours and intake interviews
- Maintain and manage waitlists
- Enter or assign entry of family data in database
- Produce monthly enrollment and scheduling reports for Program Director, Site Directors, and Program Coordinators
- Create and ensure supply of enrollment packets

Ongoing Enrollment Management:

- Regularly visit classrooms and consult with teachers and the Program Coordinators to manage placement and transitions of children in the early learning program
- Produce monthly memo to alert teaching staff to planned transitions.

Child Files:

- Ensure organization and accurate data entry of all files required by California Department of Social Services (CDSS), California Department of Education (Dept. of EDU), Raising Quality Together (RQT) or other licensing/accreditation entities.

Tuition Accounts:

- Consult at least monthly with Program Director and/or Executive Director to ensure accurate billing on tuition accounts and deposits.

Family Support:

- Orient families to Tots Of Love program, practices and philosophy o Field parent concerns and work with families, teachers, program coordinators and administrators to achieve positive outcomes
- Maintain resources for families with special needs or in crisis

Parent Involvement:

- Support Tots Of Love’s participatory approach to child care.
- Serve as staff liaison to the Parent Involvement Committee and Room Parent meetings
- Promote parent volunteer opportunities
- Ensure maintenance of Parent Advisory Committee (PAC) records and reporting to parents at least quarterly. Consulting with Accounts Manager to ensure payment from families that have not completed the PAC obligation.

Playgroups:

- Support, supervise and recruit community playgroup leaders

**2. Team-Centered Responsibilities**

Team Leadership:

- Actively participate in regularly scheduled administrative team meetings.
- Consult frequently with the Executive Director and take proactive measures to address concerns as they arise.

Supervise Administrative Assistant:

- Plan supervision to ensure data and file maintenance for enrollment, licensing, PAC and CDSS tasks, and provide for support of other administrative staff as requested.

Child Outcomes:

- Work with Early Learning Program Coordinators and Site Directors to ensure accurate data collection and entry to support initiatives of CDSS

**3. Organization-Centered Responsibilities**

Center-wide Events:

- Coordinate with Program Coordinators, planning for family social, recreational or educational activities.

Picture Days:

- Schedule and manage “Picture Days” in late fall for early learning classrooms.

Communications:

- Produce annual “Keep in Touch” directory for families
- Post family birth announcements
- Stay abreast of what’s happening in the center and keep families informed with updated bulletin boards, important notices, etc.

Board Support:

- Provide staff support as requested to Board committees

Fundraising:

- Encourage staff and families to participate in fundraising activities.
- Assist as needed with fundraising events

**4. Individual Responsibilities**:

- Arrive on time for work or contact the Center when delayed
- Be reliable in attendance and give ample notice for absences
- Come to work with a positive attitude
- Approach criticism with a learning attitude
- Communicate directly and avoid gossip
- Be flexible in scheduling to meet the needs of the overall program
- Demonstrate honesty, integrity and commitment to confidentiality
- Show initiative in problem solving and be open to new ideas
- Approach challenges with imagination and a sense of humor
- Create a welcoming, positive environment center-wide by:
Being actively engaged with children
Being friendly, warm and affectionate
Using appropriate voice and tone

**5. Additional Skills**
- Able to work independently with close attention to detail
- Excellent communication skills, verbal and written
- Able to identify priorities, plan work schedule, meet deadlines
- Able to manage multiple tasks and frequent interruptions
- Basic computer skills and familiarity with word processing, spreadsheet and database programs.

**6. Qualifications**

**7. Professional Development**

PDR: Each full-time employee is required to obtain 24 hours of professional development per calendar year and

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