Human Resources Representative

3 weeks ago

Grayslake, United States College of Lake County Full time

**Why choose the College of Lake County for your next opportunity?**
- The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays), generous vacation, sick and personal time off and 14 paid holidays each year.- CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC achieved a milestone in 2023 with its designation as a Leader College. This national recognition awarded by the Achieving the Dream Network is the result of improved student outcomes through the CLC’s relentless commitment to transformational change and the implementation of innovative practices within the student success model over the past few years.- CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees of all backgrounds on their journey toward achieving personal and professional growth.**Required Qualification(s)**
- High school diploma or equivalent.
- Bilingual and proficient in Spanish and English
- Two (2) or more years’ general office experience including, but not limited to, direct customer service, report preparation, and record keeping.
- Must be well-organized with superior attention to detail and able to manage multiple priorities and deadlines.
- Adheres to strict confidentiality requirements and protection of sensitive data/records.
- Ability to prioritize tasks well in a high-paced environment.
- Intermediate Microsoft Office skills including Word and Excel.
- Excellent communication (oral and written) skills.
- Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

**Desired Qualification(s)**
- Prior Human Resources experience.
- Experience working in a high-volume/high transactional environment.

**Posting Date**
- 04/09/2024**Closing Date**
- 05/22/2024**Expected Start Date**

**Special Instructions Summary**

**Interviews will be conducted until the position is filled.**

**Pay Rate**
- $17.21/hr (This is FIRM)**Full-Time/Part-Time**
- Full-Time**Location**
- Grayslake**Total Hours per week**
- 40.00**Work Schedule**
- Monday - Friday 8am to 4:30pm
- Compressed work week during the summer (Closed Fridays)**Software Testing Required**
- None**Interview Process Requirements**
- Bilingual Testing**EEO Statement**Summary of Essential Functions**

**Student/Customer Service (50%)**
- Assists in the onboarding process. Processes E-Verify checks, conducts reference checks and runs background checks as requested; enters.
- Assists in day-to-day benefits administration. Reviews new employee benefit information for accuracy and completeness, follows up as needed with the employee or the manager. Processes benefits enrollments and terminations in PeopleSoft and with appropriate carriers. Regularly audits carrier records with college records. Respond to employees regrading benefits questions and coverage.
- Assists in the tuition wavier process by determining eligibility for tuition waiver. Works with Business Office to ensure waiver is applied correctly. Research issues and resolves or escalates to manager for more complex issues. Respond to tuition waiver questions from employees.
- Responds to questions from all levels of College personnel and applicants regarding personnel policies, procedures, benefits, search status, position openings, and other related issues. Assists College personnel with accessing forms on the Human Resources and Benefits web pages. Provides primary HR help desk intake for in-person and telephone interactions. Shares in the role of office receptionist including answering phones, greeting visitors, and answering miscellaneous questions. Assists external and internal job applicants with PeopleAdmin questions.
- Assists College personnel with accessing forms on the Human Resources and Benefits web pages. Provides primary HR help desk intake for in-person and telephone interactions. Shares in the role of office receptionist including answering phones, greeting visitors, and answering miscellaneous q

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