Supervisor Operations

3 weeks ago

Beverly Hills, United States CEDARS-SINAI Full time

**Are you ready to bring your skills to a world-class healthcare organization recognized as one of the top ten in the United States? Do you have a passion for the highest quality and patient happiness? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California**

Cedars-Sinai is a nonprofit, independent healthcare organization committed to improving the health status of the communities we serve through:

- Leadership and excellence in delivering quality healthcare services
- Expanding the horizons of medical knowledge through biomedical research
- Educating and training physicians and other healthcare professionals

Quality patient care is our priority. Providing excellent clinical and service quality, offering compassionate care, and supporting research and medical education are essential to our mission. We have been ranked the #1 hospital in California and #2 hospital in the nation by U.S. News & World Report, 2022-23.

**Why work here?**

Beyond outstanding benefits, competitive salaries and health and dental insurance we take pride in hiring the best, most passionate employees. Our talented staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

**What will you be doing in this role?**

The Supervisor, Operations is responsible for the daily oversight of the administrative and clinical operations of assigned practices, departments, and/or programs to meet the needs of physicians, patients, and staff and support the mission and vision of Cedars-Sinai Health System and Cedars-Sinai Medical Care Foundation.

Job duties and responsibilities:

- Understands and supports the business requirements and fiscal structure of the Foundation, including patient assignment, risk and specialty network structures, and utilization management
- In collaboration with the Operation Manager, develops business and operations plans for assigned areas, programs, and services
- Assumes fiscal responsibility for areas of oversight, including budget preparation, expense control, and revenue enhancement
- Maintains facilities by planning space allocations, layouts, and floor moves; arranging for and supervising building maintenance
- Adheres to HIPAA requirements for clinical records by adhering to company policy for retention, protection, retrieval, transfer, and disposal of records
- Serves as liaison for areas of operational responsibility with facilities management, patient billing, utilization management, quality, risk, human resources, and payroll
- Maintains equipment by planning equipment procurement and maintenance; evaluating products, service, and warranties
- Serves as liaison for areas of operational responsibility with facilities management, patient billing, utilization management, quality, risk, human resources, and payroll
- Functions as a key resource for staff and physicians in the utilization of key information systems and technologies
- Assumes responsibility as practice liaison for the resolution of system-related issues, identification of opportunities for improvement and implementation of key systems and system and workflow enhancements
- Maintains appropriate quality control programs and partners proactively with risk, quality, and clinical services departments to ensure continuous monitoring and improvement in the provision of clinical services
- In collaboration with department leadership, establishes patient care processes and workflows. Assists with the development of procedures that support the quality and timely support patient care services. Ensures appropriate physician, locum, allied health professional, technician and staff coverage for all areas; Participates in the design and supports the operational implementation of organizational new workflows, processes, programs, and technologies

**Qualifications**:
**Education**:
High school diploma/GED required. Bachelor’s degree or progress toward completion preferred.

**Experience**:
Three (3) years of experience three or more years medical office experience, preferably in a multi-specialty medical group setting, previous medical office management and/or supervisory experience or equivalent education and experience required.

**About Us**:
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars
- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Ced

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