Business Development Representative
3 weeks ago
Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner. We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a "no wrong door" treatment model which finds ways to say "yes" to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs.
**About us**:
Ascend Telehealth brings a professional, collaborative, and rewarding workplace culture towards our goal to create a profound impact on diverse communities.
**What we do**:
Our providers treat all mental health and substance use disorders to a patient population of age 6 and up. Our philosophy is to incorporate all areas of care into a patient's well-being. We believe in a "no wrong door" treatment model that finds ways to say "yes" to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
**Position Summary**:
As the Business Development Representative for Ascend Healthcare (Ascend), you are expected to operate as an entrepreneurial thinker with excellent consultative and communicative skills. You will be responsible for identifying and developing prospects and promoting Ascend's clinical, operational, and financial success with our existing Community Health Care Partners to generate new business leads. You will further be expected to develop and/or maintain relationships with both existing and new partners to ensure overall partner satisfaction. The goal of this role is to drive strategic opportunities with Community Health partners while assisting with the retention of all existing partners.
**Key Areas of Ownership**:
- Create, maintain, and document weekly, monthly, and quarterly plans as it relates to communication and outreach to potential community health partners, statuses of pipeline targets, and trends seen in the market.
- Qualifying leads by determining the health center needs and fit, patient size and mix, and ability to execute on a contract.
- Work with health centers on closing the contract and moving to contract implementation.
- Meet existing and potential clients and build and maintain positive relationships and overall customer satisfaction.
- Building rapport with customers, providing ongoing support, and identifying additional growth opportunities.
- Regularly liaison with colleagues to develop and/or adjust sales and marketing strategies.
- Assist with the preparation of financial projections, contracting process, and contract implementation when necessary.
- Maintain a healthy pipeline and follow best practices documentation within Ascend's CRM tool.
- Respond to outreach from new potential partners as well as outreach from existing partners regarding new service opportunities.
- Attend events such as exhibitions and conferences.
- Prepare sales presentations and participate in growth and development meetings.
- Produce regular performance reports to the Executive Team.
- Other duties and responsibilities as assigned.
**You should bring...**
- Bachelor's degree in marketing, business administration, healthcare administration, or related field.
- 5+ years of experience in a business development role within the healthcare industry, community health strongly preferred.
- Excellent interpersonal and communication skills, with the ability to interact effectively with all levels of an organization, including executives.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong understanding of the service offerings within a Community Health Center, the mission and vision of Community Health Centers, and the benefits Ascend can provide.
- Proficiency in managing and operating with CRM systems preferred.
- Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
- Strong verbal and written communication skills
**Requirements**:
- This is a fully remote position; however, will require frequent travel to attend meetings and conferences.
- Intermediate to advanced knowledge of Microsoft 365 Products and CRM functionality and usage.
- This position requires frequent video conferencing; therefore, 800MB connectivity speed or greater is required. 1GB is preferred.
**Perks**:
- Medical, Dental, Vision, Life and LTD benefits
- Company 401k Matching
- PTO + Company Holidays
- Collaborative Environment
- Remote-first setting
**Base Salary**:$70,000-$80,000 + Productivity Bonus
**Benefits**:
- 401(k)
- 401(k) matching
- Dental Insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time of
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