Administrative Assistant/ Patient Liasion
4 weeks ago
**Job description**
Elite Medical is seeking an administrative assistant to support our home care agency's referral intake and patient population as a patient liasion.
**RESPONSIBILITIES**
- Manage intake of new referrals/ enter new patients into home care EMR system
- Support clinical management in sending out clinical documents to patient's homes and setting up admissions.
- Identifies and resolves client customer service issues
- Assist in assignment and overview of clinical staff schedules
- Prepare and audit biweekly payroll reports and timesheets
- Assist in the recruitment and onboarding process for new nurse hires - interview, orientation, paperwork
- HR -update and maintain nurse / patient files as necessary
- Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.
- Work with the scheduling manager and clinical management for additional assignments
**QUALIFICATIONS**
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Arabic Speaking
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Highly professional and dependable
- Proficient computer and Internet skills, including Microsoft Office suite
- Previous customer service or administrative experience required; health care and/or home care experience preferred
- High school diploma or GED required
Pay: From $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Quincy, MA 02169: Relocate before starting work (required)
Work Location: In person
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