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Customer Service Representative

3 months ago

Miami, United States Amigos Tutoring Full time

**Now Hiring: Customer Service Representative**

**Location**: Multiple locations available (Choose the one nearest to you)
**Schedule**: Weekdays, 2:45 pm to 8:15 pm

**Job Type**: Part-time

Are you fluent in both English and Spanish? Do you excel in providing exceptional customer service? Amigos Tutoring is seeking a Customer Service Representative to join our team at one of our seven locations.

**About Us**:
Amigos Tutoring is a leading tutoring center dedicated to providing quality education and personalized support to students in our community. As part of our team, you will have the opportunity to make a positive impact on the lives of students and families.

**Responsibilities**:

- Assist parents and students with questions about tutoring services, schedules, and billing.
- Provide information about our programs and services in a professional and courteous manner.
- Ensure timely and accurate resolution of customer issues and concerns.
- Maintain detailed records of customer interactions and transactions.

**Requirements**:

- Fluent in both English and Spanish.
- Excellent communication and interpersonal skills.
- Ability to work independently and efficiently.
- Detail-oriented with strong organizational skills.
- Must be available to work weekdays from 2:45 pm to 8:15 pm.

**Benefits**:

- Part-time schedule with flexible hours.
- Opportunity to work in a professional office environment.
- Competitive hourly wage.
- Ideal job for college students looking to gain valuable customer service experience.
- Education: High school diploma or equivalent (required)_
- Work authorization: United States (required)_

**Job Types**: Part-time, Contract

Pay: $19.87 - $21.96 per hour

Expected hours: 25 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance

Shift:

- Evening shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Application Question(s):

- Are you available to work 2:45pm - 8:15pm weekdays?
- Why do you want to work at Amigos Tutoring?
- Did you answer all the questions? If not, please do so :)
- Why should we hire you?

**Experience**:

- Customer service: 1 year (required)
- Sales: 1 year (required)

**Language**:

- English (required)
- Spanish (required)

Ability to Commute:

- Miami, FL (required)

Ability to Relocate:

- Miami, FL: Relocate before starting work (required)

Work Location: In person