Patient Financial Counselor

2 weeks ago

Richmond, United States HCA Johnston Willis Hospital Full time

**Schedule: Monday - Friday 10am-6:30pm**:
Do you want to join an organization that invests in you as a Patient Financial Counselor? At Johnston Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

**Benefits**:
Johnston Willis Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Financial Counselor like you to be a part of our team.

**Job Summary and Qualifications**:
As a Financial Counselor, you will be responsible for reviewing the Financial Clearance Worklist daily and visiting in-house patients; collecting estimated patient liability amounts; explaining all financial information, responsibilities and working closely with outside agencies to ensure patient’s financial coverage.

What you will do in this role:

- Follow AIDET guidelines in all interactions with the patient
- Demonstrates excellent customer service
- In conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house
- Provide estimates to patients and/or physicians as requested
- Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate
- Follows all guidelines set forth in the Cash Handling policy.
- Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements
- Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies.
- Escalates any concerns as needed to Patient Access Manager/Supervisor
- Enter pertinent insurance information into the HIS system (i.e. Meditech)
- Enters appropriate notes for all patient encounters
- Maintain professional image and implement excellent customer service to customers
- Complete financial analysis and collect estimated patient liabilities
- Follow up with patients for necessary signatures if they were incomplete at time of hospitalization

What qualifications you will need:

- High school diploma or GED preferred
- 1 year of related experience required.

**Parallon** provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured disco

  • Patient Financial Counselor

    1 week ago

    Richmond, United States Virginia Commonwealth University Health Full time

    The Financial Counselor registers patients by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility; collecting co-payments; and entering information into app Financial, Counselor, Patient, Revenue, Cycle, Healthcare

  • Patient Financial Counselor

    2 weeks ago

    Richmond, United States VCU Health Full time

    The Financial Counselor registers patients by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility; collecting co-payments; and entering information into appropriate systems. The Financial Counselor provides quality customer service to patients of all ages, their...

  • Financial Counselor

    2 weeks ago

    Richmond, United States Westpark Springs Full time

    Overview: **FINANCIAL COUNSELOR** **Insurance Verification required** **(Full-time-first shift)** **Westpark Springs** is a 72-bed behavioral hospital located near** Richmond, Texas**. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Westpark Springs we are dedicated to...

  • Financial Counselor

    3 weeks ago

    Richmond, United States Westpark Springs Full time

    Overview: FINANCIAL COUNSELOR Insurance Verification required (Full-time-first shift) Westpark Springs is a 72-bed behavioral hospital located near Richmond, Texas. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Westpark Springs we are dedicated to Changing Peoples Lives. ...

  • Inpatient Financial Counselor

    1 month ago

    Richmond, United States VCU Health Full time

    The Financial Counselor registers patients by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility; collecting co-payments; and entering information into appropriate systems. The Financial Counselor provides quality customer service to patients of all ages, their...

  • Financial Counselor I

    1 week ago

    Richmond, United States Virginia Commonwealth University Full time

    **Position Summary**: The primary purpose of the Financial Counselor is to support a seamless, holistic approach, in partnership with academic advisors, to guide and counsel students and parents on academic success plans including options to pay for college, financial aid eligibility, and financing options with persistence to graduation. Financial Counselors...

  • Personal Financial Counselor

    2 weeks ago

    Richmond, United States Magellan Health Services Full time

    This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not...

  • Personal Financial Counselor

    4 weeks ago

    Richmond, United States Magellan Health Full time

    This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not...

  • Counselor

    1 month ago

    Richmond, United States Pinnacle Treatment Centers VA - I LLC Full time

    Job DescriptionJob DescriptionPinnacle’s Voice: A Tale of Transformation & Recovery“I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I’ve ever done. Every day I wake up and think how good it feels and how lucky I am to have found...

  • Addictions Counselor Assistant Hourly

    2 weeks ago

    Richmond, United States New York State Full time

    Minimum Qualifications Two years of experience, one year of which must have required the application of communication skills and one year must have been in a direct treatment capacity in an addiction’s treatment setting; or an associate’s degree in a human services field; or current registration as a Credentialed Alcoholism and Substance Abuse...

  • Patient Financial Clearance Representative

    2 weeks ago

    Richmond, United States VCU Health System Full time

    The Patient Fin Clearance Rep is responsible for the entire scope of financial clearance activities for assigned patients before the scheduled appointment date. Financial clearance includes, but is not limited to, confirming completeness of patient registration data, verifying insurance eligibility, confirming health plan benefits, procuring PCP referrals...

  • Genetic Counselor

    4 weeks ago

    Richmond, Virginia, United States HCA Healthcare Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At Henrico Doctors Hospital Forest we support our colleagues in their positions. Join our Team as a(an) Genetic Counselor and access programs to assist with every stage of your career.BenefitsHenrico Doctors Hospital Forest, offers a total rewards package that...

  • Patient Financial Advisor

    1 week ago

    Richmond, United States Kaiser Permanente Full time

    Job Summary: Under direct supervision, the Patient Financial Advisor (PFA) is a professional responsible for identifying appropriate financial sponsorship for members and non-members and determining their cost share obligation. This requires the following: 1) Accurate and timely assessment of payer and patient liability; 2) Compliance with federal, state...

  • Homeownership Housing Counselor

    5 days ago

    Richmond, United States Housing Opportunities Made Equal of Virginia Full time

    HOME of VA is seeking a self-motivated individual with excellent organizational skills to serve as a full-time Housing Counselor on our Homeownership Team. **What we can achieve together** The homeownership housing counselor will assist clients seeking to purchase their first home through counseling and education on the home buying process, personal...

  • Patient Financial Advisor

    4 weeks ago

    Richmond, United States Kaiser Permanente Full time

    Description: Job Summary:Under direct supervision, the Patient Financial Advisor (PFA) is a professional responsible for identifying appropriate financial sponsorship for members and non-members and determining their cost share obligation. This requires the following: 1) Accurate and timely assessment of payer and patient liability; 2) Compliance with...

  • Housing Counselor

    2 weeks ago

    Richmond, United States Southside Community Development and Housing Corporation Full time

    Job Summary: **Responsibilities**: - Provide counseling services to individuals seeking prepurchase counseling, rental counseling and foreclosure prevention counseling. - Provide comprehensive counseling to include, financial assessment, developing an action plan and case management. - Assist the housing team facilitate group education workshop on homebuyer...

  • Genetic Counselor

    4 weeks ago

    Richmond, United States Henrico Doctors' Hospital Forest Full time

    **Introduction**: Are you looking for a place to deliver excellent care patients deserve? At Henrico Doctors' Hospital Forest we support our colleagues in their positions. Join our Team as a(an) Genetic Counselor and access programs to assist with every stage of your career. **Benefits**: Henrico Doctors' Hospital Forest, offers a total rewards package that...

  • Patient Financial Advisor

    3 weeks ago

    Richmond, United States Kaiser Permanente Full time

    Description:Job Summary: Under direct supervision, the Patient Financial Advisor (PFA) is a professional responsible for identifying appropriate financial sponsorship for members and non-members and determining their cost share obligation. This requires the following: 1) Accurate and timely assessment of payer and patient liability; 2) Compliance with...

  • Patient Financial Advisor

    3 weeks ago

    Richmond, United States Kaiser Permanente Full time

    Description: Job Summary: Under direct supervision, the Patient Financial Advisor (PFA) is a professional responsible for identifying appropriate financial sponsorship for members and non-members and determining their cost share obligation. This requires the following: 1) Accurate and timely assessment of payer and patient liability; 2) Compliance with...

  • Enrollment Counselor

    3 weeks ago

    Richmond, United States Galen College of Nursing Full time

    **Introduction**: Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a Enrollment Counselor today with Galen...