Customer Service Manager

2 weeks ago


Scottsdale, United States SpeedPro Scottsdale Full time

**Compensation and Benefits**:

- Competitive Annual Salary
- Additional training/development opportunities

The Inside Sales Associate is the linchpin between the studio and our corporate clients - we are looking for someone who can help strengthen current relationships and help build new ones, make decisions, and achieve results.

**Core Functions**:

- Partner with management to acquire leads and progress them via qualification
- Drive a variety of leadership development initiatives including list-building and data-mining programs, with the goal of scheduling client appointments
- Participate in sales and marketing functions (networking events, studio tours, meet-and-greet events, etc.)
- Manage and utilize proprietary CRM (customer relationship management) system to track calls and meetings with prospective and existing customers
- Manage the entire sales process from telemarketing to estimating and closing deals
- Execute a strong prospecting approach including audience segmentation, call scripting, and reporting
- Attend client meetings and entertainment as appropriate. (this position may require the occasional off-hours or weekend commitment

**Other Required Skills**:

- **Familiar with Printing Terminology**:

- **Basic understanding of CoreBridge CRM a PLUS **or other Production Workflow Software helpful
- Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)
- Strong communication and listening skills
- The ability to adapt sales style to a particular customer
- Highly motivated with a great attitude; a desire to help others via an engaging personality
- Professionalism, confidence, and willingness to roll-up sleeves and drive results
- 1+ years of prior inside sales experience
- Associate’s or Bachelor’s Degree


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