Business Operations Specialist
4 weeks ago
At Labelmaster, we are way more than labels.
We help both small and large businesses take the complexity out of moving and shipping hazardous materials to make the world a safer place. What are hazardous materials? They are things you deal with every day, like lithium batteries in cars and in computers, paints, varnishes, air bags, chemicals and more. And if they are shipped incorrectly, they can cause a lot of damage.
How do we help the world become safer? We sell and manufacturer new and innovative products, develop technology and consult for every industry - such as manufacturing, healthcare, automotive, transportation, food and beverages and other businesses. While not too many people know about dangerous goods, we think it is really cool and we think you might have fun with us as we re-invent our ourselves and expand into new markets.
And that is where this role comes in.
We seek a talented, motivated, and high-performing business operations professional to join the Labelmaster Software team. This individual is responsible for working closely with the sales team to provide assistance with proposal and contract review, deep process understanding for Microsoft Business Central and CE systems, reporting and analysis, and intercompany engagement and communication between sales, Marketing, Support and management. This position will need to have a deep understanding of system processes, inquisitive approach and desire to understand and learn how the technology functions.
**Benefits**
- Health Insurance
- Dental & Vision Insurance
- Life Insurance
- Medical & Childcare Flexible Spending Accounts
- Education Assistance
- 401(k) with Matching
- Fitness Bank
- Pre-tax Transit Program
- PTO Bank
- Paid Holidays
- Paid Diversity Days
- Volunteer Time Off
- Referral Bonus Program
- Competitive wage ($55,000 - $65,000)
Essential Roles & Responsibilities:
- The main focus of this position is to assist with the complete software sales and business operations functions.
- This position will have responsibility for building, maintaining and editing sales & marketing tools, such as proposal documents, pricing sheets, customer presentations and marketing material review.
- It will oversee the reporting and data requests for the software division - including Marketing & Sales reporting & analysis, design & programming of reports, running ad hoc sales queries and serving as liaison for data insight and management.
- An understanding of CRM and ERP technology will be required for processing shipments, and assisting with the system process for subscription based software customers within Microsoft Business Central and CE
- Engaging with internal Sales, Marketing and Support Teams and external Value Added Resellers (VARs) to continuously improve sales and implementation processes
Essential Functions & Accountabilities
- Work with sales, operations, implementation and software development teams to design and deploy key reports to help manage the business and facilitate effective decision making
- Analyze and Interpret user requests for reports and queries
- Analyze data to drive insight and develop business recommendations to management
- Collaborate with all areas of the business, and all levels of employees
- Create and review contracts, NDA’s, etc.
- Detailed review of presentations and marketing materials
- Provide sales support - including reporting, system assistance, contract creation and review, etc.
- Oversee & produce monthly Executive Database Report
- Understand the ERP system processes and data
- Intermediate level with Excel, PowerPoint, Word, PowerBI
- Proven ability to take ownership and think outside the box
- Strong ability to work independently
- Dependability
Education/Training/Experience
- High School Diploma or equivalent experience
- Bachelor’s Degree or equivalent experience
- 3-5 years plus data analysis experience
- Extensive experience in Microsoft Excel, Word
- Experience with Microsoft SQL
- Experience with Microsoft Business Central and CE/CRM
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**EEO Employer - Veterans and IWD are strongly encouraged to apply**
Pay Transparency Policy Statement - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
**Acknowledgements & Consent**
Solely for at-will employment and I understan
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