Business Relations Specialist

2 weeks ago

Chicago, United States Better Business Bureau Chicago Full time
Job DescriptionJob Description

Job Title: Business Relations Specialist (National)                                  Classification: Non - Exempt

Department: Business Relations                                                              Reports to: Director of Business Development

General Description / Purpose:

The Better Business Bureau of Chicago and Northern Illinois is looking for a talented and ambitious person to join its Business Relations sales team.  The role of the Business Relations Sales Specialist is to reach out to eligible businesses, located within Chicago/N. Illinois, and better educate them about the value of becoming a BBB Accredited Business before seeing them through the application process.

Duties and Responsibilities: include the following, but are not limited to:

Your role is essentially to get our business owners to make a decision on BBB Accreditation, either "yes" or "no." Not all businesses can become accredited, and not all businesses should, so your role is to help the businesses owners who should become accredited, become accredited You are expected to reach out to 50-75 business owners per day to ensure that you are putting yourself in the best position possible to submit at least 12 BBB Accreditation applications per month. You will be using a mix of blue, your own self sourcing and/or manager provided leads to call.

We are looking for a self-motivated, success/money driven person who is looking to maximize their time and earning potential. Being a natural conversationalist who enjoys speaking with new people is key to the role.

Success Factors/Qualifications:

  • 1-2 years phone sales experience (though we are willing to consider candidates with a comparable background)
  • HS diploma or higher
  • Dependability and high degree of ethical character
  • Strong written and verbal communication skills
  • Self-motivated and strong work ethic
  • Working knowledge of online marketing and review oriented sites and social media
  • Cold calling experience preferred
  • Attendance and promptness
  • Willingness to go the extra mile
  • Delivery of superior customer service, internally and externally
  • Participation as a team player
  • Open to coaching and implementation of suggested strategies and techniques
  • Contributions to the vision, mission, and goals of the BBB
  • Spanish speaking a plus

Salary & Benefits:

  • $40,000/year + Commission
  • Medical/Dental/Vision Insurance
  • Long and short-term disability
  • Retirement plan (401k)
  • Paid time off (including Birthdays and Holidays)
  • Volunteer days

How to Apply:

All applicants should submit an application including resume and salary requirements by inputting the requested information under the 'Apply Now' section at the right hand side of this page.

Please visit Bbbchicagocareers.org for more information on working with the BBB

Equal Employment Opportunity

The BBB is an equal opportunity employer and does not discriminate on the basis of a person's race, color, religion, creed, sex, national origin, ancestry, age, disability, sexual orientation, gender identity, marital status, military status or any other category protected by law.  All decisions regarding recruiting, hiring, training, promotions, compensation, benefits, discipline, transfer, lay-offs, and education shall be made without regard to the foregoing.  The BBB will provide reasonable accommodations for individual religious beliefs and to individuals with disabilities as provided by law.



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