Call Centre Representative
2 weeks ago
**Job Location**: New York City
**Position**: Call Centre Representative
**About the Role**:
We are currently seeking motivated individuals to join our team as Call Centre Representatives in New York City. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and addressing inquiries and concerns in a timely and professional manner.
**Key Responsibilities**:
- Answer incoming calls from customers and assist with inquiries, orders, and product information.
- Make outbound calls to follow up on customer inquiries, resolve issues, and gather feedback.
- Maintain accurate records of customer interactions and transactions in the company database.
- Identify and escalate priority issues to the appropriate department for resolution.
- Meet or exceed performance goals for call volume, response time, and customer satisfaction.
**Requirements**:
- Excellent communication skills, both verbal and written.
- Strong customer service orientation and problem-solving abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Previous experience in a call centre or customer service role preferred but not required.
**How to Apply**:
Pay: $19.00 - $23.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Paid time off
- Professional development assistance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to Commute:
- New York, NY 10012 (preferred)
Work Location: In person
-
Call Centre Operator
1 day ago
New York, United States Tech Connected Full time**Job Location**: New York City, NY **Position**: Call Centre Operator **About the Role**: We are seeking a dedicated and professional Call Centre Operator to join our team in New York City. As a Call Centre Operator, you will be responsible for handling incoming and outgoing calls, assisting customers with their inquiries, and providing top-notch service....
-
Call Centre Representative/ Customer Service
2 days ago
New York, United States Cogent Infotech Corporation Full timeJob DescriptionJob DescriptionJob title: Call Centre Representative/ Customer ServiceLocation: Long Island City NY 11101Duration: 6+ monthsJob Summary/ Essential Job Functions:Must have previous customer service and call center experience. Requires sound knowledge of Word, and Excel in addition to excellent communication skills. Use computer databases and...
-
Contact Centre Technology Consultant
1 week ago
New York, United States TheStaffed Full timeOur client, a top tier Management & Strategy Consulting firm if looking for a Contact Centre Technology Consultant for a top-tier US Bank. he ideal candidate will have extensive experience in project and platform implementations, providing product support, and resolving issues related to Contact Centre solutions Essential Requirements and Responsibilities :...
-
Call Center Representative
3 weeks ago
New York, United States Stratford Solutions Inc. Full timeJob Titile: Call Center Representative (03:00 PM to 11:00 PM) ShiftJob Types: 12 Month ContractPay: $20.00 per hourSchedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORYCall Center Representative (03:00 PM to 11:00 PM, Saturday and Sunday MANDATORY) for non-emergency services, respond to phone inquiries from the public; provide customer...
-
Call Center Representative
1 month ago
New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionJob Titile: Call Center Representative (08:00 AM to 04:00 PM) ShiftJob Types: 12 Month ContractPay: $20.00 per hourSchedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORYCall Center Representative (08:00 AM to 04:00 PM, Saturday and Sunday MANDATORY) for non-emergency services, respond to phone inquiries from...
-
Call Center Representative
1 month ago
New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionJob Titile: Call Center Representative (03:00 PM to 11:00 PM) ShiftJob Types: 12 Month ContractPay: $20.00 per hourSchedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORYCall Center Representative (03:00 PM to 11:00 PM, Saturday and Sunday MANDATORY) for non-emergency services, respond to phone inquiries from...
-
Call Center Representative
1 month ago
New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionCall Center RepresentativeAvailable Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORYJob Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attending to large volume of calls; take complaints and service requests and forward them for...
-
Call Center Representative
1 day ago
New York, United States Blossom & Ivory Full time**Join Our Team as a Call Center Representative at Blossom & Ivory!** **Location**: New York City **About Us**: Blossom & Ivory stands as a beacon of elegance and sophistication in the heart of New York City, offering a curated selection of fashion, home decor, and lifestyle products. We are renowned for our commitment to excellence, quality, and...
-
Corporate Traveler
1 day ago
New York, New York, United States Flight Centre Alumni Full timeCorporate Traveler - Associate Director of Sales Development, East - New York, NYA world where tech and people work collectively to make corporate travel simpler, faster and easier.Corporate Traveler is one of Flight Centre Travel Group's (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel...
-
Corporate Traveler
8 hours ago
New York, United States Flight Centre Alumni Full timeCorporate Traveler - Associate Director of Sales Development, East - New York, NY A world where tech and people work collectively to make corporate travel simpler, faster and easier. Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel...
-
Call Center Representative
2 weeks ago
New York, United States Elle Seller Full timeElle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming calls and assist customers with their inquiries, resolve any issues, and ensure...
-
Call Center Representative
3 weeks ago
New York, United States Elle Seller Full timeJob DescriptionJob DescriptionElle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming calls and assist customers with their inquiries,...
-
Call Center Representative
1 week ago
New York, United States Elle Seller Full timeElle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming calls and assist customers with their inquiries, resolve any issues, and ensure...
-
Call Center Representative
2 weeks ago
New York, United States Elle Seller Full timeElle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming calls and assist customers with their inquiries, resolve any issues, and ensure...
-
Customer Service/Sales Representative
12 hours ago
New Haven, United States Cube Group Marketing Inc Full timeJob DescriptionJob Description“Due to budget increases and client expansion, we can now grow our team of 35 sales representatives to 50 sales representatives over the next 2-3 months.”Cube Group Marketing is a leading marketing and customer acquisition brand in Connecticut.This means we can take on new talent to join our successful and award-winning team...
-
Call Center Representative
20 hours ago
New York, United States Housing Works Full timeDescription Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.Job candidates should be aware that scammers may pose as employers and...
-
Bilingual Call Center Representative
2 weeks ago
New York, United States CORESTAFF Services Full timeBilingual Call Center Representative Onsite: New York, NY 10004 Pay rate: $17.50 per hour Temp to Hire Training hours M-F 8:30 AM - 5:30 PM Job description Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you to join...
-
Call Center Representative Ii
1 week ago
New York, United States MetroPlusHealth Full time**Empower. Unite. Care.**: **MetroPlusHealth** is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. **About NYC Health + Hospitals**: MetroPlus**Health**...
-
Call Center Representative II
1 week ago
New York, United States NYC Health Hospitals Full timeMetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...
-
Call Center Representative
2 days ago
New York, United States Cogent Infotech Corporation Full timeJob DescriptionJob DescriptionJob Title: Call Center Representative / CSRLocation: Long Island City, NY 11101Duration: 6+ monthsOpen available to work shift schedules at any given time from 6 am to 12 am.Shifts are as follows: 6am-2pm, 6:30am-2:30pm, 7am-3pm,7:30am-3:30pm, 8am-4pm,...