Social Services Coordinator

3 weeks ago

Aurora, United States Cornucopia Services Full time

**Purpose Statement**

Under the direction of the Director of Resident Services and Program Development, the Social Services Coordinator will work with individual and/or small groups of residents (senior, adult, and children) in providing a positive environment that allows for residents’ personal, social, and intellectual development. He/ she will perform a variety of duties involved in developing and implementing a resident program focusing on resident self-actualization and empowerment.

**Essential Functions**
- Develops a comprehensive understanding of residents (conduct needs assessments, community meetings, surveys, etc.) in order to offer residents appropriate services and resources.
- Assists in creating, organizing, and instructing a recreation program for seniors, adults, and children, including arts and crafts, and special interest activities.
- Offers instructional assistance, classes, workshops, and presentations to promote growth and development for all residents (e.g. computer literacy classes, employment/resume workshops; college information and preparation guidance).
- Assists residents with homework assignments and make-up work, etc.
- Plans and coordinates special services, events, and activities for residents as requested.
- Assists in planning and execution of annual special events including but not limited to the Back to School Bash, Summer BBQ, Holiday Events, etc.
- Establish linkages with agencies and service providers in the community who will provide direct services to residents.
- Communicates and enforces procedures to residents for the purpose of ensuring their understanding and the potential consequences of violation.
- Develop and maintain a comprehensive list of available community resources (employment, education, social service agencies, etc.) for residents.
- Educate staff and property management team about the needs of and services available for residents.
- Coordinate all program services, use of site facilities and equipment with the other site management team members and supervisors.
- Maintains community room equipment, work area, computer lab. Community Room maintenance includes (but is not limited to) wiping down all surface areas at the end of shift; disposing of litter left behind; maintaining clean and organized materials and work space.
- Maintain accurate, timely, and detailed documentation on all services provided.
- Monitors individual residents, community room, recreational activities, etc. for ensuring a safe and positive community environment.
- Report child, dependent adult and elder abuse and neglect according to state law.
- Report observations and incidents (e.g. discipline, accidents, inappropriate social behavior, etc.) for communicating information to appropriate personnel.
- Maintain mutually respectful, collaborative relationships with staff and residents.
- Submit monthly check requests and maintain records/documentation/receipts of monies spent.
- Prepare monthly reports, e.g., statistics, number of clients served, activities/ classes provided, etc.

**Non-Essential**

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position of the work is similar, related or logical assignment to the position.

**Job Related and Essential Qualifications**

**KNOWLEDGE**
- Supportive services and other resources in the community
- Out of School Time Programming
- Basic Math and English writing/literature for grades K-12
- Modern office procedures, methods, and computer equipment

**ABILITY**
- Work well with children, adults, and senior citizens
- Assist in developing, coordinating, and directing/scheduling varied activities involved in an after-school program.
- Establish, maintain, and foster positive and harmonious working relationships with those contacted in course of work
- Follow verbal and/or written instruction
- Work under stress and handle stressful situations.
- Work independently and with limited supervision
- Perform non-technical tasks with a potential need to upgrade skills to meet changing job conditions.
- Follow safety protocols and procedures
- Write clear reports and business correspondence
- Communicate effectively both verbally and in writing
- Effectively present information, and respond to questions from Residents, Supervisors, Service Providers, and the General Public
- Work flexible hours, including occasional evening work.

**Responsibility**

Responsibilities include: working independently to lead, guide, and/or coordinate others; operating within a defined budget.

**Working Environment**

The usual and customary methods of performing the job’s functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 15% sitting, 20% walking, and 6

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