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Hospital Unit Service Coordinator

4 months ago


San Francisco, United States University of California San Francisco Full time

**This position is at our Bayfront location, in San Francisco, CA.**

The Hospital Unit Service Coordinator (HUSC), under the direction of the Patient Care Unit Manager, Nursing Supervisor, OR Charge Nurse, functions as the source of the focal communication within the patient care unit and performs administrative functions directed toward positive patient care outcomes.
- All patient care team members are responsible to meet patient needs, demonstrate a willingness to learn new skills, and foster a harmonious work environment in which high-quality patient care and customer service are consistently provided.
- Team members promote a cooperative working relationship with each other, physicians, other disciplines, and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.
- Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News & World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Medical Center can also be the best place to advance and shape your career.
- The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Medical Center is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

**Department Description**
- The UCSF Bayfront Operating Room (OR) consists of 14 surgical suites and 2 procedural rooms with 23 hours surgical stay facility. Our primary focus is multidisciplinary team-based approach and staffing, advanced technology, including integrated suites and robotic surgery.
- Services include, but are not limited to: Ophthalmology, Otolaryngology, Head and Neck (OHNS), Urology, Benign Gynecology, Plastics, Pain Service, and General Surgery with Robotics.

**Required Qualifications**
- Three years recent experience in a health care setting
- Previous database/data entry experience
- High School Diploma; or equivalent experience
- Medical terminology knowledge
- Ability to work in a busy, team-oriented environment
- Ability to understand and communicate effectively in English, both orally and in writing
- Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division)
- Ability to prioritize and coordinate multiple tasks
- Ability to satisfactorily perform job duties as defined in the job description
- Excellent interpersonal/communication skills to effectively interact with a diverse professional and patient population
- Willingness to be taught/learn new skills
- Demonstrated customer service skills/experience
- Basic computer and typing skills
- This position requires flexibility to orient and work at all UCSF Medical Center locations

**Preferred Qualifications**
- Unit Clerk experience in a hospital setting
- Knowledge of and ability to use office equipment

**About UCSF**
- At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve - a promise we share with the professionals who make up our team.
- Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

**Pride Values**
- In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
- Join us to find a rewarding career contributing to improving healthcare worldwide.

**Equal Employment Opportunity**
- The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

**Organization**
- Health

**Job Code and Payroll Title**
- 009257 HOSP UNIT SVC CRD 3

**Job Category**
- Administrative S