Front Office Medical Receptionist

3 weeks ago

Lawrence, United States Northeast Health Services Full time

Join us at **Northeast Health Services**, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care.

As a **Patient Care and Site Coordinator (Front Office Medical Receptionist)** you will be the bright first face our patients see, setting the stage for a positive and welcoming experience. Your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our patients walk through the door. Your warm welcome and efficient support will not only enhance patient experiences but also contribute to our vibrant, patient-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming patient care.

**Key Responsibilities**:

- Warmly greet and check patients in, ensuring a friendly and professional experience.
- Efficiently handle phone calls, maintaining effective communication.
- Manage insurance processes with attention to detail, ensuring smooth patient experiences.
- Provide outstanding administrative support, including scheduling and maintaining records.
- Contribute to a clean and inviting clinic atmosphere.
- Support telehealth services, embracing healthcare's digital evolution.
- Collaborate with a dynamic team, enhancing our culture of excellence.
- Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
- Maintain a professional demeanor, contributing to the clinic's positive environment.

**Qualifications**:

- High school diploma or equivalent.
- Experience in medical office settings and familiarity with EMR systems.
- Strong communication skills, patient-focused approach, and ability to excel in a fast-paced setting.
- CPR certification (or willingness to obtain).

**Explore the Advantages of Joining Our Team**:

- Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care.
- Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives.
- Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.
- Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace._

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