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Workplace Services Coordinator
4 months ago
LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.
We have an immediate contract position with one of our direct client.
**Title**: Workplace Service Coordinator
**Contract duration **:3 months (possible extension opportunity)
**Location**: Chicago, IL, United States 60654 ( _**5 days a week, 8 hours each day, possible overtime hours after 5 pm to check in guests from time to time )**_
- **Contractor will check in all guests and employees, issuing guests badges and or temporary employee badges. Learn to provide information about the location, collaborate with lobby security team to ensure employees are escorting guests and badging properly**_
Must have skills: - **Pleasant upbeat personality, reliability, great communication, confident customer service skills, team work, MS Office suite, Google apps, Google calendar, Slack direct Messaging**
**Description**:
**The Workplace Services Coordinator, Front Desk** will **report to the Associate Manager, Workplace Services**. This position requires a **high level of customer service**. This person selected will need to be energetic. This person must be a real team player, someone who wants to be supportive of the team and wants to succeed as a team.
- The Workplace Services Coordinator, Front Desk is a constant resource for our employees and makes the first direct impression on employees and customers.
- Work with and get direction from the Associate Manager of Workplace Services to maintain and provide **excellent customer service and support** to the office.
- Assist internal customers (employees) with all Workplace Services related items.
- **Greet and direct guests** in a timely and professional manner.
- **Assign temporary and guest badges** as required.
- Ensure all guests are properly signed into the **Visitor Log system**.
- **Complete a daily check of temporary access cards**, ensure all cards are **accounted for and returned daily**.
- **Maintain an electronic list** of access cards assigned to staff, providing **lost or damaged access card numbers to the security** team for cancellation.
- Maintain a presence on **instant messaging app Slack**, sending **periodic reminders and updates**.
- **Assist with overall maintenance** of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner
**Required Skills/Experience**:
- Excellent interpersonal **communication skills, customer service** experience preferably in **luxury hospitality**:
- Proficient at using the **Microsoft Office Suite and Google Apps, Google Calendar required**:
- Ability to take direction and follow oral and written instructions.
- Good writing, analytical, and problem-solving skills.
**Job Type**: Contract
Pay: $25.00 - $30.00 per hour
Schedule:
- 8 hour shift
Ability to Relocate:
- Chicago, IL 60654: Relocate before starting work (required)
Work Location: In person
