Workplace Experience Host
7 days ago
Latham & Watkins is a leading global law firm known for its commitment to excellence and innovation. Our success is built on a foundation of talented individuals who share our values of respect, collaboration, and a passion for delivering exceptional results.
The RoleWe are seeking a highly skilled and experienced Workplace Experience Host to join our team in Chicago. As a key member of our Workplace Experience team, you will be responsible for providing a warm and welcoming experience for our clients, guests, and colleagues.
Key Responsibilities- Front Desk Support
- Welcome and register visitors, coordinate with building security and administration
- Answer all calls and inquiries at the front desk
- Maintain inventory of emergency kits, store hazardous materials properly, and report or remove unsafe furniture or materials
- Daily Workflow Support
- Anticipate internal and external guest needs by understanding in-office services and work areas
- Build and maintain guest profiles to tailor support
- Execute processes and strategies for in-person client support using our Workplace Experience technology tools
- Conference Center/Meeting Support
- Coordinate internal and external office events in accordance with local responsibilities
- Spot clean, tidy, and reconfigure amenity spaces, pantries, cafes, soft seating, and other areas
- Execute the food and beverage experience, including menu planning, sourcing vendors, setup, presentation, and breakdown
- Coordinate inventory, purchasing, and maintenance of catering equipment, supplies, and conference furnishings
- Confidentiality and Security
- Protect and maintain sensitive, confidential, and proprietary information
- High school diploma or equivalent
- Minimum of two years of hospitality or customer service management experience
We provide a comprehensive benefits package, including healthcare, life and disability insurance, a generous 401(k) plan, and a range of well-being programs. Our employees also enjoy professional development opportunities, employee discounts, and a supportive work environment.
Latham & Watkins is committed to diversity, equal opportunity, and sustainability. We strive to create a workplace that is inclusive and respectful of all individuals, and we welcome applications from diverse candidates.
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