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Operations Support Co-op

4 months ago

Boston, United States The Boston Beer Company Full time

The Sensory Product Design Operations Support Co-op is responsible for maintaining product and material inventory for the Sensory R&D Product Design department at the Boston Brewery. The position will be responsible for ensuring R&D samples are shipped and delivered to Sensory partner facilities and BBC coworkers in a timely manner, and maintaining Sensory labs.

**Required Experience and Skills**
- Proficiency in Microsoft Excel, PowerPoint, and Word
- Experience with digital database/filing systems and workflow management software is a plus
- Experience working in hospitality, production, warehouse, and/or laboratory environments is a plus
- Exceptional written and verbal communication skills
- Proven organizational and planning skills
- Excellent interpersonal and time management skills
- High level of attention to detail
- Proven success multi-tasking in a fast-paced environment High degree of ownership and professional commitment

**Physical Requirements**
- Must practice safe work methods and comply with wearing and using the proper PPE 100% of the time on the floor and always work in a safe manner Ability to lift up to 30 lbs. repetitively throughout the shift

**Working Conditions**
- Tolerate summer/winter temperature conditions and hot and cold in production environment
- Must be comfortable in a warehouse and production environment, including the use of brewery cleaning chemicals While performing the duties of this job, regularly required to endure on a daily basis: walking, standing, sitting, kneeling, and crouching

**Responsibilities**:
Inventory Management
- **Manage product inventory - intake, catalogue, and maintain inventory of samples delivered to the Boston-based Product Design R&D team from production facilities and partners**:

- Utilize pallet jacks (and forklift if certified) as required to keep samples organized
- Maintain inventory of competitor products for use in development activities
- Develop and update inventory and related SOPs

Shipping and Logistics Coordination
- **Execute all Product Design R&D shipment requests for Boston locations, including product samples to consumer testing facilities and vendors, and all freight shipments**:

- Support receiving activities at the Boston Brewery
- Communicate and document shipment information utilizing established systems
- Coordinate samples between Boston Beer locations to support Product Design R&D testing
- Assist with product procurement of competitor products

Building and Office Management Support
- Support company cross-location company culture initiatives
- **Maintain proper inventory levels as needed for: Product Design R&D lab spaces, shipping and warehousing needs, and all office supplies**:

- **Ensure all kitchen supplies, snacks, and beverages are restocked as needed**:

- Oversee upkeep common spaces and ensure cleanliness standards are met
- Point of contact for consolidated supply and material ordering from selected vendors
- Assist Strategic Operations team members to ensure all building needs are met, including but not limited to: IT systems, security, and general building services

Product Design R&D Team Member
- **Assist with planning and execution of high-level tastings**:

- **Assist with event planning and execution for Product Design R&D department**:

- Assist as needed with internal testing at all Boston Beer facilities as coordinated by the Strategic Operations team

General Responsibilities
- Communicate concise informative reports on total inventory
- Proactively identify opportunities to create efficiencies
- Promote high level of achievement within a professional work environment
- Ensure compliance with GMP and Food Safety protocols
- Develop excellent interdepartmental relationships with key stakeholders
- Liaise with other co-op functions throughout Product Design R&D to enhance collaboration and ensure department needs are met

Observe and practice all Department/Brewery Procedures - including wearing proper PPE, safety, and sanitation equipment as required