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Cannabis Retail Supervisor
4 months ago
**Who We Are**
The Artist Tree is one of the leading operators of California cannabis retail and lounge spaces. We have redefined the modern cannabis experience through stunning design and unique experiences. We currently operate 7 cannabis retail and lounge locations throughout California and are opening additional locations in 2024. The Artist Tree was the first recreational cannabis store to open in Fresno, West Hollywood, Oxnard, Riverside County, and Los Angeles (Phase 2). Each location functions as a hybrid between an art gallery and cannabis boutique, featuring exhibits from local artists. The Artist Tree not only invests in our stores and team members, but also in local communities through frequent charitable campaigns and by hosting community events.
**Position Summary**
Responsible for curating the guest experience at the standards set forth by The Artist Tree. Staying linear with the policies and procedures, compliance and goals of the company.
**Duties and Responsibilities**
- Cheerfully guide guests to meet their personal needs. Stay engaged and exceed their expectations time and time again
- Help cultivate repeat customer base through brand loyalty program and data retention
- Assist in resolving customer service complaints
- Communicate with FOH manager and GM on any/all refunds and/or exchanges
- Strong product knowledge and understanding
- Effectively communicate the safe use of our products
- Process all cash and charge transactions according to house procedures
- Maintain a clean and organized store
- Issue cash change orders as necessary to the team
- Assist in counseling team members
- Open and/or close the store as scheduled
- **Perform other duties as assigned, requested or deemed necessary by management**
**Experience/Knowledge/Education**:
Previous two (2) or more years experience as a store supervisor or above. Basic knowledge of state and local compliance laws preferred.
**Skills/Abilities/Other Requirements**:
Must be 21 or older. English speaking or bilingual. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgments. Well versed in communicating effectively and concisely. Dependable. Reliable transportation.
**Physical Requirements**:
Standing and walking for long periods of time. Repetitive bending, stooping, reaching, twisting, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 30 lbs. of bulk goods. Exposure to cleaning agents.
Pay: $20.00 - $26.00 per hour
Experience level:
- 2 years
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
