Call Center Customer Service Representative
3 weeks ago
**About us**
Physician Associates is a small business in Rockville, MD. We are professional, agile and our goal is to to add an energetic call center representative who is willing to go far and beyond for our patients.
A Call Center Representative (CCR) is the first point of contact for any patient who has a question, issue or needs an appointment. Their duties include handling a large volume of inbound and outbound calls to and from patients, listening to patients needs or issues and providing helpful solutions to their problems.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Schedule appointments
- Take messages from patients
- Return calls to patients
- Print and fax results
An ideal employee for this position will need to have at least High School Diploma or equivalent.
Excellent customer service
Medical terminology is preferred
The ability to sit for a long period
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Work Location: In person
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