Front Desk Agent/night Auditor

2 weeks ago


Woodbridge, United States Residence Inn Marriott Full time

BASIC PURPOSE: Greet, check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.

ESSENTIAL FUNCTIONS:
1. Handle guest registration and room assignments, accommodating special requests whenever possible verify accuracy of name, method of payment, rates, and market segments.

2. Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies and inform the sales team of any company leads.

3. Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.

4. Resolve customer complaints; assist customers in all inquires in connection with hotel services, in-house events, directions, local attractions, etc.

5. Cancel room reservations according to procedure.

6. Treat customers in a professional and courteous manner according to procedures.

7. Keep lobby and work area clean and organized, including restocking food and beverages in the market and paper and pens in the business center.

8. Inventory operating supplies and inform management of any items needed to be ordered.

9. Communicate efficiently with other departments of the hotel such as housekeeping and maintenance to meet guest requests and resolve any guest concerns.

10. Communicate with sales team in regards to upcoming needing reservations, group blocks, group room assignments, and group charge routing.

11. Complete shift check list as specified.

12. Must at all times wear approved uniform, maintain personal hygiene and appearance.

13. Preform any additional task performed by peers.

**Job Types**: Full-time, Part-time

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Work Location: In person


  • Front Desk Agent

    2 weeks ago


    Woodbridge, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Front Desk Agent

    1 month ago


    Woodbridge, United States Courtyard Potomac Mills Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    2 weeks ago


    Woodbridge, United States Residence Inn Potomac Mills Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    2 weeks ago


    Woodbridge, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Front Desk Agent

    2 weeks ago


    Woodbridge, United States Residence Inn Potomac Mills Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    4 weeks ago


    Woodbridge, Virginia, United States Courtyard Potomac Mills Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Front Desk Supervisor

    2 weeks ago


    Woodbridge, United States Highgate Hotels, Inc. Full time

    The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/ Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to a Front Desk, Guest Service, Supervisor, Office Manager, Accounting, Hotel


  • Woodbridge, United States Gold's Gym International, Inc. Full time

    Front Desk Associate We are looking for early risers! We are looking to hire for the 4:00 am opening shift, this shift runs until 9 am. The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will Front Desk Associate, Front Desk, Associate, Shift, Restaurant, Hotel

  • Front Desk Associate

    3 hours ago


    Woodbridge, United States SwimKids Swim School Full time

    Job DescriptionJob DescriptionAre you looking for an exciting job that keeps you connected with children and their families? Join SwimKids Swim School as a Front Desk Associate! Welcome our customers and their children with excitement into our swim school and assist families with current enrollments and new registrations for swim lessons. This role is for...


  • Woodbridge, United States Opitz Family Dental Full time

    We are a private dental office looking for front desk receptionist who can multi-task and build great relationship with us and our patients. We work as a team and as a family and are ready to make the work environment more like a home. This position will start as a Part time position (Monday, Tuesday, and Thursday, Friday). The hours are 8am to...


  • Woodbridge, United States UFC GYM Woodbridge, VA Full time

    Job DescriptionJob DescriptionThe Front Desk Membership Specialist will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. This position is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current...


  • Woodbridge, United States Tribute at The Glen Full time

    Job DescriptionJob DescriptionPeople taking care of people, that's who we are and what we do at Cogir Senior Living!What to expect...Cogir Senior Living (formerly Cadence Living) is hiring a friendly, organized, and outgoing Front Desk Concierge in our beautiful retirement community Tribute at The Glen.As the first point of contact with our residents,...


  • Woodbridge, United States Gold's Gym LowellKrongaard Group Full time

    Job DescriptionJob DescriptionFront Desk AssociateWe are looking for early risers! We are looking to hire for the 4:00am opening shift, this shift runs until 9am.The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and...


  • Woodbridge, United States Sentara Healthcare Full time

    Much have or be willing to become a notary. **Night Shift** Sentara Northern Virginia Medical Center in Woodbridge, VA is seeking to hire: **Administrative Associate** **Flexi (5 shifts in a six-week period required) Must work every other week-end or 3 shifts in a 6 week time frame.** **Women's Health** **Required**: One year of clerical/admin...


  • Woodbridge, United States Advanced Ophthalmology,Inc Full time

    BILANGUAL ( English/ Spanish) - Medical Receptionist Job - Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. - Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. - Optimizes patients’ satisfaction, provider time, and treatment room utilization by...


  • Woodbridge, United States Britestars Pediatric Dentistry Full time

    Pay: From $16.00 per hour **Benefits**: - Flexible schedule - Health insurance - Paid time off Healthcare setting: - Dental office - Private practice Medical specialties: - Pediatrics Schedule: - 8 hour shift - Day shift - Monday to Friday **Experience**: - Dental receptionist: 1 year (required) Work Location: In person


  • Woodbridge, United States Sentara Healthcare Full time

    Assists Office Manager leading administrative team and coordinating work. Serves as technical resource for other team members through quality control and improvement/evaluation activities, staff development activities and daily support to Rehab Centers. - Leads training and implementation of best practices. - Provides new employee orientation, training,...

  • Night Cleaner

    1 month ago


    Woodbridge, United States ABM Industries Full time

    Overview Position Summary Details The Cleaner position provides the cleaning and upkeep of an assigned area. Benefit Information:  ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members  Essential Functions Cleans and maintains buildings/facilities....

  • Team Lead

    4 weeks ago


    Woodbridge, United States Sky Zone Full time

    Do you love fun and exciting environments? Do you love creating memorable experiences? We are the largest provider of trampoline parks globally, with names such as DEFY, Sky Zone, Rock'n Jump and more. Our purpose is to drive the active entertainment movement across the globe by creating memorable moments, inspiring participation, and supporting our team...


  • WOODBRIDGE, United States HAND & STONE Full time

    Hand and Stone Massage and Facial Spa is looking for an energetic Spa Sales Manager with enthusiasm, strong organizational skills, a self-starter and think "outside the box" type of person. The ideal candidate will have a minimum 2-3 years of sales/customer service experience, preferably in a luxury hotel, spa or gym environment. This opportunity is a great...