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Assistant Front Office Manager

3 months ago

San Diego, United States Hyatt Regency La Jolla Full time

Summary

Join our team at Hyatt Regency La Jolla at Aventine, where you'll be immersed in the vibrant atmosphere of San Diego's stunning beach locale. Newly redesigned spaces, inspired by the natural beauty and coastal vibe of La Jolla Cove, will have you feeling energized every day. The hotel’s location allows guests to explore the shoreline or indulge in shopping and dining near UC San Diego, La Jolla, and UTC Westfield. On-site, guests can enjoy activities like our junior Olympic-size pool, private cabanas, tennis courts, and cozy oversized fire pits. We are looking for exceptional talent to share these experiences with our guests.

The Assistant Front Office Manager is responsible for assisting the Front Office management team with oversight of the front office and guest services colleagues and operations. Duties will include but are not limited to resolving guest concerns, cash control for agents, include training, staff development, coaching and counseling, scheduling, maintaining departmental standards, interviewing/hiring, conducting department meetings and pre-shifts and supporting team members with their respective areas. The Assistant Front Office Manager will also assist with maximizing room revenue, controlling expenses and driving the highest level of customer service.

Hyatt has a very competitive benefit package for colleagues, which may include:

- 12 Complimentary hotel room nights at Hyatt hotels world-wide
- Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
- Bereavement and jury duty pay
- Vacation, sick, and new child leave
- Medical, dental and vision Insurance after **only 30 days of employment**:

- Retirement Savings Plan option (401K) with employer match
- Employee Stock Purchase Plan
- Complimentary employee meals
- Competitive wages
- The salary range for this position is $56,800-$79,400. This is the pay range for this position that Hyatt Regency La Jolla reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education._
- Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity_

**Qualifications**:

- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- 2-3 years of progressive hotel Rooms Management experience.
- Service oriented style with professional presentations skills.
- Hotel/Hospitality degree an asset.
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
- Must be proficient in Microsoft Word and Excel.
- Must have excellent organizational, interpersonal and administrative skills.