Current jobs related to Customer Service Representative - Chicago - University of Illinois
-
Customer Service Representative
2 weeks ago
Chicago, Illinois, United States Pilot Freight Service Full timeJob SummaryPilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Chicago, IL. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing shipments, and ensuring timely communication with customers and vendors.Key...
-
Customer Service Representative
4 weeks ago
Chicago, Illinois, United States United Service Companies Full timeJob SummaryA Customer Service Representative is primarily responsible for maintaining the cleanliness and organization of all hotel amenities and facilities. This person must have excellent communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant interaction with...
-
Customer Engagement Manager
1 month ago
Chicago, Illinois, United States Customer Labs Full timeJoin a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...
-
Customer Service Representative
3 weeks ago
Chicago, Illinois, United States Qonten Full timeJob Title: STATE FARM INSURANCE CUSTOMER SERVICE REPRESENTATIVEJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for identifying and assessing customers' insurance sales and service needs to achieve satisfaction.Key...
-
Customer Service Representative
1 week ago
Chicago, Illinois, United States Dan Ray - State Farm Agent Full time{"h1": "Customer Service Representative Job Description", "p": "At Dan Ray - State Farm Agent, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional client experiences, resolving customer inquiries, and coordinating with other agency team...
-
Customer Service Representative
1 week ago
Chicago, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 days ago
Chicago, Illinois, United States TelAssist Full timeCustomer Service Representative Job DescriptionAt TelAssist, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers.Key Responsibilities:Handle incoming calls in a professional and friendly mannerProvide and...
-
Customer Service Representative
3 months ago
Chicago, United States Home Bay Full timeCustomer Service Representative 4 salaries **More Home Bay Technologies, Inc. Customer Service salaries** 3 salaries reported $15.91 per hour Career recommendations for Customer Service Representative Explore information on salaries, job satisfaction, skills and more Highest paying cities for Customer Service Representative in US New York, NY $18.39 per hour...
-
Customer Service Representative
1 week ago
Chicago, Illinois, United States Domino's Pizza LLC Full timeCustomer Service Representative Job Description **Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction with our...
-
Customer Service Representative
1 day ago
Chicago, Illinois, United States Costa Ivone LLC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Costa Ivone LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling high-volume calls, and performing administrative...
-
Customer Service Representative
1 day ago
Chicago, United States Wolters Kluwer N.V. Full timeWolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with c Customer Service, Customer Service Representative, Representative, Technical Support, Diversity, Technology,...
-
Customer Service Representative
21 hours ago
Chicago, Illinois, United States Housing Headquarters Inc Full timeCustomer Service Representative Job DescriptionHousing Headquarters Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer...
-
Customer Service Representative
2 days ago
Chicago, Illinois, United States Circle K Stores, Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...
-
Customer Service Representative
1 week ago
Chicago, Illinois, United States Sun Technologies Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Sun Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage large volumes...
-
Customer Service Representative
2 weeks ago
Chicago, Illinois, United States Planet Fitness Full time{"Job Title": "Member Services Representative", "Job Description": "Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key...
-
Customer Service Representative
3 weeks ago
Chicago, Illinois, United States Compass Group, North America Full timeJob Summary**Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Compass Group, North America. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining...
-
Customer Service Representative
3 weeks ago
Chicago, Illinois, United States Discover Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Discover. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Handle...
-
Customer Service Representative
6 days ago
Chicago, Illinois, United States Fresh Form Draft Full time{"h1": "Customer Service Representative", "p": "At Fresh Form Draft, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients\u2019 customers. Responsibilities: * Provide timely and effective...
-
Customer Service Representative
2 weeks ago
Chicago, Illinois, United States Beacon Hill Staffing Group Full time{"h1": "Customer Service Representative", "p": "We are seeking a highly skilled Customer Service Representative to join our team at Beacon Hill Staffing Group. As a Customer Service Representative, you will be the primary point of contact for customers, assisting with inquiries, troubleshooting issues, and providing outstanding service. This is an excellent...
-
Customer Service Representative
2 months ago
Chicago, United States Spark Packaging Full timeJob DescriptionJob DescriptionPosition: Customer Service Representative Location: Chicago, IL Position Summary:The Customer Service Representative will be responsible for taking and processing customer orders, working directly with customers along with sales team, ordering production materials from suppliers. Position Responsibilities:Receive customer orders...
Customer Service Representative
3 months ago
**Customer Service Representative - Excellence and Experience Office**
**Hiring Department**: Excellence and Experience Office
**Location**: Chicago, IL USA
**Requisition ID**: 1024679
**Posting Close Date**: 5/2/2024
**Position Number**: CF1479
**About the University of Illinois Hospital & Health Sciences System (UI Health)**
The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.
This is a full-time and benefits eligible position. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.
**Description**:
To provide customer service duties to UI Health patients and visitors.
**Duties & Responsibilities**:
- Hospitality & Concierge Services:
- Serves as the point person for patient/guests to provide and/or retrieve information.
- Greets patients and guests, provides information and way-finding services in both English and Spanish.
- Distributes information related to UI Health activities, policies, and other material to patients, families and guests.
- Conducts basic-level assessment of customer service needs and makes arrangements to ensure needs are met.
- Consults with UI Health departments to comply with visitation policies EC 3.01 and 3.03.
- Consults with patient transport and coordinates patient pick up and transportation needs internally and externally.
- Work together with Valet and Curb Management to manage patient/guest experience as they enter and leave UIHealth facilities.
- Participates in cash handling and cash reconciliation processes.
- Partners with Volunteer Services to assist with volunteer programs, community outreach, and Customer CARE operations.
- Partners with departmental leadership to implement departmental processes and best practices.
- Assists lead, manager, or Director with daily operations and other special projects.
- Services as a point person for the Spanish or Polish speaking community during their shift.
- Patient Experience Rounding / LEP Rounding / Experience Navigation:
- Conducts routine patient rounding on inpatients, outpatients, and guests to assess their experience.
- Collaborates with Language Support Services for Limited English Proficiency (LEP) patient experience rounding and identifies innovate ways for promoting a diverse and cultural experience for patients/guest.
- Partner with Patient & Guest Experience Office for navigation, highlighting compliments, root causing complaints, and grievances.
- Customer Service / Service Excellence:
- Assists with customer service data collection and data entry functions.
- Assist with service recovery and patient/guest experience.
- Performance Improvement:
- Participates in departmental and enterprise-wide performance improvement initiatives to enhance the overall patient/guest experience.
- Recognizes and responds to the diversified needs, behavioral attributes, and physical characteristics of a variety of customer groups served.
- Partner with Operations Excellence to identify experience opportunities and for promoting services and/or key improvement/information.
- Other related duties as assigned:
- Perform other related duties and participates in special projects as assigned.
**Minimum Qualifications Required**:
1. High school diploma or equivalent.
2. Any one or combination totaling three (3) years (36 months) from the following categories:
A. college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- Bachelor’s degree (120 semester hours) equals three (3) years (36 months)
B. responsible work experience in customer services, public relations, office administration, busin
