Front Desk Coordinator for Custom Homebuilder

4 days ago


Prescott, United States Crystal Creek Builders Inc. Full time

**About Crystal Creek Builders**

At Crystal Creek Builders, we are committed to designing and constructing custom homes in Prescott, Arizona. We are looking for a versatile Front Desk Coordinator who excels in communication, organization, and has a strong grasp of the construction industry.

The Front Desk Coordinator is crucial to our daily operations, acting as the primary interface for our clients and ensuring seamless management of various aspects of the homebuilding process. This role requires someone who can thrive in a fast-paced setting, efficiently manage multiple responsibilities, and has a comprehensive understanding of new home construction.

**Responsibilities**
- **Customer Interaction**:

- Handle incoming calls with professionalism and warmth, ensuring a positive first impression.
- Maintain and organize customer information with high accuracy and accessibility.
- Proactively initiate communication with new customers, guiding them through our processes and maintaining ongoing engagement.
- **HOA and Permit Coordination**:

- Manage submissions to Homeowners' Associations and government bodies for necessary approvals, ensuring compliance with all local regulations.
- **Warranty Coordination**:

- Oversee warranty claims and coordinate repairs, striving for the highest levels of client satisfaction.
- **Event Planning**:

- Organize and execute company events, managing all details from planning to implementation to ensure each event is a success.
- **Office Management**:

- Ensure efficient operation of the office, supporting team members and managing daily administrative tasks.
- Possesses exemplary communication skills and telephone etiquette.
- Highly organized, capable of managing multiple tasks and projects simultaneously without sacrificing quality.
- Well-versed in the construction industry, particularly in understanding building processes and regulatory requirements.
- Has relevant experience in customer service or other client-facing roles.

**Join Us**

Become a part of Crystal Creek Builders and contribute to crafting dream homes in a dynamic, supportive environment. Your role will be pivotal in ensuring that every client’s experience is as remarkable as their new home.

Pay: $45,000.00 - $50,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Health insurance
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 3 years (required)
- Construction: 3 years (required)
- Project management: 1 year (preferred)

Work Location: In person



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