Call Center Manager
2 weeks ago
**Do you have experience in lead generation and/or prospecting? Do you enjoy setting up potential leads for an outside sales team? Are you looking for an opportunity to make commission and enjoy a competitive base salary?**
**City Wide **is seeking a **Business Development Specialist **to join our team here in East New Brunswick.
**Why City Wide?**
The primary responsibility of the **Business Development Specialist** is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our outside sales team.
**What you will do...**
- Find and research businesses that would benefit from City Wide's services.
- Schedule qualified appointments for City Wide’s outside sales team.
- Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set.
- Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
- Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management.
- Send all City-Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
- Understand and engage in social media campaigns using our platform.
- Training program and potential career progression into outside sales.
**Requirement**:
- High school diploma, college degree preferred but not necessary.
- 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
- Highly organized, able to follow a systematic method and sales process.
- Customer service-oriented and highly effective communication skills.
- Detail oriented and must be able to work independently.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Prior experience using CRM systems.
**Benefits - Compensation Package**
**City Wide Facility Solutions** offers competitive compensation and benefits
- Health insurance
- Paid Time Off
- 401k
- **23.00 per hour** base salary
- **Commissions **on set appointments
- **Performance Bonus**
- City Wide is an Equal Opportunity Employer._
Pay: $23.00 per hour
Expected hours: 35 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- East Brunswick, NJ 08816: Relocate before starting work (required)
Work Location: In person
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