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Medical Office Manager

4 months ago

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Lucid Dermatology is a leading dermatology practice dedicated to delivering high-quality skincare and dermatological services to our patients. Our team of experienced providers and dedicated staff members is committed to providing exceptional patient care in a professional and welcoming environment. We are currently seeking a skilled and motivated Office Manager to lead our team and contribute to the continued success of our practice.

As the Office Manager at Lucid Dermatology, you will play a pivotal role in overseeing the day-to-day operations of the practice. You will lead the administrative staff, ensure efficient workflows, and promote a patient-centered approach while maintaining compliance with all relevant regulations and guidelines. Please note, this job description includes the basic tasks assigned to you, as the manager you will be asked to take on other duties when necessary as well.
- Manage and lead the administrative team, including front desk staff, billing and coding personnel, and administrative assistants.
- Develop and implement efficient office procedures to enhance productivity and patient satisfaction.
- Address patient inquiries and concerns promptly and professionally, ensuring a positive patient experience.
- Oversee billing and coding processes, verify insurance information, and assist with resolving billing inquiries.
- Ensure strict adherence to HIPAA regulations, medical coding standards, and other relevant healthcare laws and regulations.
- Coordinate patient appointments, optimize scheduling practices, and manage appointment cancellations and rescheduling.
- Monitor and manage the office budget, track expenses, and collaborate with the finance department.
- Liaise with suppliers and vendors to ensure the availability of necessary supplies and equipment.
- Provide training and ongoing professional development for administrative staff.
- Generate and analyze reports on practice performance, including patient flow, billing, and office metrics.
- Implement quality control measures to maintain high standards of patient care and service.
- Work closely with the providers and other clinical staff to ensure seamless coordination between administrative and clinical operations.
- This position may require the manager to work greater than 40 hours per week depending on workload, appointments and meetings as determined by the executive team.

**Qualifications**:

- Bachelor's degree in healthcare administration, business management, or a related field. (preferred)
- Previous experience in medical office management. (Dermatology experience strongly preferred)
- Strong knowledge of medical billing, coding, and insurance processes.
- Excellent computer skills, including proficiency in electronic health record systems, and practice management software.
- Exceptional communication and interpersonal abilities.
- Knowledge of HIPAA regulations and healthcare compliance.
- Ability to adapt to changing healthcare regulations and industry trends.

Preferred Qualifications
- 1-2 years experience with Modmed.
- 3-5 years experience as Dermatology office manager.

Compensation
- Total compensation includes salary and bonus (range of $95,000 - $115,000+).
- Compensation offered will be determined by factors such as job-related knowledge, skills and overall experience in the healthcare industry.
- This role will be eligible for incentive compensation and will be based on Key Performance Indicators set by the executive team.

Lucid Dermatology is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Lucid Dermatology welcomes all applicants of all backgrounds and experiences.

Pay: $95,000.00 - $115,000.00 per year

**Benefits**:

- Paid time off
- Professional development assistance

Healthcare setting:

- Medical office

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Medical office management: 3 years (required)

Work Location: In person