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Medical Office Coordinator

2 months ago

Jamaica, New York, United States Hillside Polymedic Diagnostic & Treatment Center Full time
Hillside Polymedic Diagnostic & Treatment Center is seeking a skilled Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in ensuring the smooth operation of our healthcare facility by managing front desk responsibilities with professionalism and efficiency. Must be computer savvy.

Responsibilities:

* Answer multi-line phones promptly and courteously, directing callers to the appropriate party or addressing their needs directly.
* Check online insurance eligibility for patients.
* Welcome patients upon arrival, assist with sign-in, and gather insurance information and other necessary data.
* Distribute intake and new patient forms, as well as copies of office policies and required documents.
* Process payments from patients, including co-pays and uninsured visits.
* Coordinate appointments for both new and recurring patients based on physicians' availability.
* Maintain both hard copy patient records and electronic medical records (EMR) accurately.
* Proactively remind patients of upcoming appointments and assist in scheduling on-site or off-site testing services.
* Ensure all interactions and activities comply with HIPAA regulations and maintain confidentiality of sensitive information.
* Adhere to established policies and procedures in all aspects of work.
* Document patient visits accurately and comprehensively.

Qualifications:

* Bilingual proficiency in Spanish is required.
* Minimum of 3 years of experience in a medical office front desk role.
* Excellent communication and interpersonal skills are essential for effective interaction with patients and colleagues.
* Ability to thrive in a fast-paced environment, managing multiple tasks efficiently while maintaining professionalism and composure.
* Strong multitasking abilities, combined with a friendly and professional demeanor.
* Proficient computer skills are necessary for managing patient records and scheduling.

We are committed to providing exceptional patient care in a supportive and dynamic work environment. Apply now to be a part of our dedicated team of healthcare professionals.