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Lead Guest Service Representative

2 months ago

Newark, United States Bubbly Paws Full time

**Lead Guest Serv**ice Representative**

Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, we’d love to meet you.

We are looking for a **Lead Guest Service Representative** to join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service.

**Responsibilities**:

- Retail sales and product merchandising/organizations
- Coordinating and booking grooming appointments
- Supporting owners with the self-serve dog wash process
- Training in new hires
- Serve as a leader and champion of our groomers and customer service staff
- Help provide a safe, comfortable environment for dogs and human customers
- Meet and exceed sales goals/plans for your store location
- Maintain a clean store

**Must Haves**:

- Trustworthy
- Strong work ethic and works well independently
- Enjoys cleaning and working in a clean, safe environment
- Strong attention to detail
- Loves connecting with both humans and dogs
- Values the importance of strong customer service - knows that every interaction can make someone’s day
- Loves people and dogs
- Oustanding customer service
- Social Media experience is a plus

**Job Types**: Full-time

**Compensation**:$14.00 - $16.00 DOE plus tips

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