Patient Services Coordinator

4 weeks ago

Lake Bluff, United States Illinois Bone and Joint Institute LLC Full time

Description:
**THANKS TO OUR CONTINUED GROWTH AND EXPANSION, ILLINOIS BONE AND JOINT IS EXCITED TO ANNOUNCE a Patient Services Coordinator opportunity at our Lake Bluff Physical Therapy clinic**

**We would love to talk to you about joining our team if you**
- Thrive in a fast paced, multifaceted public-engaging environment
- Want to work in a culture of “Trust, Respect and Pride”
- Are professional, positive, engaging, and personable
- Are adaptable and able to work with different teams
- Demonstrate professional verbal and written communication
- Move easily through multiple technical software platforms
- Front Desk Medical office experience required
- EMR experience required
- Forward facing customer service required

**Job Summary**

The main focus of this position is to deliver exceptional patient-centered customer service and provide team support to IBJI staff and partners relative to administrative services.

**_ The primary objective of this position is:_**
- To meet and exceed customer service expectations while executing front desk functions.
- Communicate in a transparent and professional manner
- Contribute positively to the work environment
- Foster relationships
- Represent IBJI core values

**_ The secondary objective of this position is:_**
- To execute established best practices relative to front office tasks
- Understand current policies and procedures and relative timelines
- Proficient with compliance regulations
- Adopt a team oriented approach

**Responsibilities**
- Greet patients upon entry with a smile, pleasant welcome and establish eye contact
- Answer phones with the established ‘phone greeting’ script
- Follow established patient appointment scheduling guidelines and strategies, document canceled and no-show appointments, and review appointment wait list to support visit capacity requirements
- Collect over the counter balances at the time of service
- Provide new patients with insurance benefit and therapy cost explanation
- Assist in patient account issue resolution
- Scanning, faxing, and other clerical duties
- Provide daily support to the Patient Services Manager, Facility Manager and Rehab staff upon request
- Assist in maintaining a clean and safe work environment
- Occasional travel to nearby clinics to provide coverage as needed
- All other duties as assigned

**Requirements**:
**Required Education and Experience**
- Associates Degree or higher (Healthcare concentration preferred) or the equivalent of 2 years of customer service experience (Healthcare background preferred)
- Displays professional and effective writing and verbal communication skills
- Typing speed minimum 40 words per minute

**Physical Requirements**
- Ability to lift a maximum of 20 pounds to waist height
- Ability to be standing and sitting on a frequent basis during the day
- Ability to work on a computer on a frequent basis during the day

**Work Environment**
- Fast paced professional office setting
- Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets, scanners, and fax machines
- Varied work hours to include opening and closing shifts

  • Patient Care Coordinator

    3 days ago

    Lady Lake, United States Sonova Full time

    Lady Lake (FL), United StatesPatient Care Coordinator - Lady Lake, FLConnect Hearing CentersLocation: Lady Lake, FL1130 Bichara Blvd Lady Lake, FL 32159Current pay: $16.50-17.50 an hour + Sales Incentive Program!Hours: Monday - Friday 8:30am-5:00pmAre you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic...

  • Travel Patient Coordinator

    2 weeks ago

    Salt Lake City, United States Nuvia Dental Implant Centers Full time

    Job DescriptionJob DescriptionSalary: $25/hr As a Travel Patient Coordinator, you have the unique opportunity to ensure that Nuvia travel patients are being taken care of and helping them with every step to get them into one of our many Nuvia locations to help fill schedules and help patients around the country. This role will be In Office Monday-Friday...

  • Travel Patient Coordinator

    4 days ago

    Salt Lake City, United States Nuvia Dental Implant Centers Full time

    Job DescriptionJob DescriptionSalary: $25/hr As a Travel Patient Coordinator, you have the unique opportunity to ensure that Nuvia travel patients are being taken care of and helping them with every step to get them into one of our many Nuvia locations to help fill schedules and help patients around the country. This role will be In Office Monday-Friday...

  • Travel Patient Coordinator

    2 days ago

    Salt Lake City, United States Nuvia Dental Implant Centers Full time

    Job DescriptionJob DescriptionSalary: $25/hr As a Travel Patient Coordinator, you have the unique opportunity to ensure that Nuvia travel patients are being taken care of and helping them with every step to get them into one of our many Nuvia locations to help fill schedules and help patients around the country. This role will be In Office Monday-Friday...

  • Logistics Coordinator

    4 days ago

    Lake Bluff, United States gpac Full time

    Logistics Coordinator Position Available As the center of a fast-paced strategic environment, the Logistics Coordinator plays a crucial role in meeting the needs of our customers. We are seeking individuals who can think strategically, plan ahead in rapidly changing situations, and maintain a positive team-oriented attitude. Our ideal candidate is organized,...

  • Logistics Coordinator

    2 weeks ago

    Lake Bluff, United States Gpac Full time

    Logistics Coordinator Position AvailableAs the center of a fast-paced strategic environment, the Logistics Coordinator plays a crucial role in meeting the needs of our customers. We are seeking individuals who can think strategically, plan ahead in rapidly changing situations, and maintain a positive team-oriented attitude. Our ideal candidate is organized,...

  • Logistics Coordinator

    1 day ago

    Lake Bluff, United States gpac Full time

    Logistics Coordinator Position Available As the center of a fast-paced strategic environment, the Logistics Coordinator plays a crucial role in meeting the needs of our customers. We are seeking individuals who can think strategically, plan ahead in rapidly changing situations, and maintain a positive team-oriented attitude. Our ideal candidate is organized,...

  • Logistics Coordinator

    2 days ago

    Lake Bluff, United States Gpac Full time

    Logistics Coordinator Position AvailableAs the center of a fast-paced strategic environment, the Logistics Coordinator plays a crucial role in meeting the needs of our customers. We are seeking individuals who can think strategically, plan ahead in rapidly changing situations, and maintain a positive team-oriented attitude. Our ideal candidate is organized,...

  • Administrative Services Coordinator II/Staffing Coordinator

    4 days ago

    Sunfish Lake, United States Fairview Health Services Full time

    Overview Lake City Care Center is owned by the Mayo Clinic Health System with the daily operations managed by Ebenezer. At any given time, as many as 90 people call the care center (transitonal and long-term care patients) their home. The care center located in Lake City, MN is connected to a Mayo clinic and hospital, so senior age esidents don't have...

  • Transportation Coordinator

    2 weeks ago

    Lake Bluff, United States Homewerks Worldwide Full time

    Position Summary The Transportation Coordinator will be responsible for coordinating and facilitating shipments from origin to destination to ensure effective, timely and compliant movement and delivery of shipments. The ideal candidate must display the ability to collaborate with cross-functional stakeholders in Sales, Customer Service, Sourcing, and...

  • Transportation Coordinator

    2 weeks ago

    Lake Bluff, United States Homewerks Worldwide Full time

    Position SummaryThe Transportation Coordinator will be responsible for coordinating and facilitating shipments from origin to destination to ensure effective, timely and compliant movement and delivery of shipments. The ideal candidate must display the ability to collaborate with cross-functional stakeholders in Sales, Customer Service, Sourcing, and...

  • Transportation Coordinator

    2 weeks ago

    Lake Bluff, United States Homewerks Worldwide Full time

    Position SummaryThe Transportation Coordinator will be responsible for coordinating and facilitating shipments from origin to destination to ensure effective, timely and compliant movement and delivery of shipments. The ideal candidate must display the ability to collaborate with cross-functional stakeholders in Sales, Customer Service, Sourcing, and...

  • Patient Coordinator

    1 week ago

    Lake Charles, United States Taylor Dental & Braces - a Benevis company Full time

    Overview: **Part-time Patient Coordinator** **Taylor Dental** Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over...

  • Bilingual Patient Coordinator

    20 hours ago

    Lake Charles, United States Taylor Dental & Braces - a Benevis company Full time

    Overview: Part-time Patient Coordinator Taylor Dental & Braces Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With...

  • Patient Services Coordinator

    1 week ago

    Lake Mary, United States Kroger Full time

    Job DescriptionSupport the Pharmacy operations by providing a series of routine services required by manufacturers and regulators related to patients privacy and consent to treatment, working within the limits of prescribed routines. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Responsibilities-...

  • Scheduling/Receptionist/New Patient Coordinator

    3 days ago

    Lake Worth, United States Pulmonary Critical Care And Sleep D Full time

    Job DescriptionJob DescriptionJob descriptionJob Duties:- Greet and welcome patients and visitors in a friendly and professional manner- Answer phone calls and direct them to the appropriate department or staff member- Schedule appointments and manage the appointment calendar- Verify patient insurance information and collect co-pays or payments- Maintain and...

  • Scheduling/Receptionist/New Patient Coordinator

    2 days ago

    Lake Worth, United States Pulmonary Critical Care And Sleep D Full time

    Job DescriptionJob DescriptionJob descriptionJob Duties:- Greet and welcome patients and visitors in a friendly and professional manner- Answer phone calls and direct them to the appropriate department or staff member- Schedule appointments and manage the appointment calendar- Verify patient insurance information and collect co-pays or payments- Maintain and...

  • Patient Care Coordinator

    2 days ago

    Lady Lake, FL, United States Sonova Full time

    Lady Lake (FL), United StatesPatient Care Coordinator - Lady Lake, FLConnect Hearing CentersLocation: Lady Lake, FL1130 Bichara Blvd Lady Lake, FL 32159Current pay: $16.50-17.50 an hour + Sales Incentive Program!Hours: Monday - Friday 8:30am-5:00pmAre you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic...

  • Scheduling/Receptionist/New Patient Coordinator

    1 day ago

    Lake Worth, United States Pulmonary Critical Care And Sleep D Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceDental insuranceFree uniformsHealth insurancePaid time offVision insuranceJob descriptionJob Duties:- Greet and welcome patients and visitors in a friendly and professional manner- Answer phone calls and direct them to the appropriate department or staff member- Schedule...

  • Scheduling/Receptionist/New Patient Coordinator

    12 hours ago

    Lake Worth, United States Pulmonary Critical Care And Sleep D Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceDental insuranceFree uniformsHealth insurancePaid time offVision insuranceJob descriptionJob Duties:- Greet and welcome patients and visitors in a friendly and professional manner- Answer phone calls and direct them to the appropriate department or staff member- Schedule...