Medical Records Clerk

2 weeks ago

Mesa, United States CVAM, CardioVascular Associates of Mesa, P.C. Full time

Are you a caring individual looking for a place where your expertise will be valued, your knowledge expanded and your abilities challenged? CVAM is a place where your diversity — of culture, thinking, learning and leading — is sought after and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. This opportunity will allow you to partner with exceptionally talented peers and help contribute to the strength of our team and benefit from the opportunity to focus on what really matters - our patients.

**CVAM’s benefits are designed to provide peace of mind in and out of the office. We strive to provide the very BEST options available and have taken into account employees’ personal and family health care needs, time off, educational pursuits, long term goals and more into consideration**

**BENEFITS AT A GLANCE**:

- Medical, Dental & Vision Coverage (Effective the 1st of the month, following 60 days of employment)
- Company sponsored Basic Life Insurance
- Company sponsored Telemedicine Benefit
- Supplemental Benefits (Voluntary Term Life, Short Term Disability, Critical Illness & Accident)
- 401(k) with Company Matching
- Legal Shield + ID Shield Benefits
- Company Paid Holidays
- Company Paid Birthdays
- Vacation and Paid Sick Leave Benefits
- Professional Development Opportunities
- Gila River Suite Rewards

**We are currently hiring for a Medical Records Clerk, at our Mesa Office**

**Job Overview**:Compile process and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of the healthcare system. Process, maintain, compile and report patient information for health requirements and standards.

**SUMMARY OF FUNCTIONS**:
Responsible for corresponding with patients when coming into the office or by phone, requesting their medical records, as well as other healthcare facilities.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Superior customer service skills which includes a friendly, positive attitude.
- Basic knowledge of the rules, regulations, policies and procedures related to patient medical records and patient confidentiality.
- Protect security of medical records to ensure patient confidentiality.
- When chart prepping, make sure you check if there are any add-ons for that day.
- Retrieve patient medical records for physicians, technicians and other medical personnel.
- Review patient chart and ensure all necessary documents are obtained for continuity of care and are imported into chart prior to appointment.
- Import and attach testing results such as ultrasounds, EKG strips, Pacemaker strips, etc. to existing documents.
- Chart Prep 2 weeks in advance
- Answer phone calls in a professional manner
- Move over faxes from outside facilities and scans in office from the Outlook medical records inbox to the fax queue (Indexing Client). Labeling them correctly.
- Scan internal and external documents into electronic medical record and route document to appropriate desktop, if applicable.
- Fax testing to Primary Care Doctor or appropriate Healthcare facility once testing is finalized.
- Fill records requests and release information to persons and agencies according to regulations. (i.e., Patient, physicians, insurance companies and legal entities).
- Route records requests to our copying service Bactes(Sharecare), if requesting all medical records, or 5 years of medical records from Healthcare facility, other copying services(3rd party), Law offices, Insurance companies, Subpoena and Disability.
- Pull patient records from Banner and Dignity portals. Importing records into the patient’s chart.
- In the Doctor’s MA desktops make sure you go through and attach testing that is finalized in medstreaming into the patient chart and route to the medical records desktop to be faxed to primary care doctor or other healthcare facility.
- Maintains strictest confidentiality.
- Operate a Fax machine
- Other duties as assigned.

**OTHER REQUIREMENTS**:

- Ability to multi-task effectively.
- Must be able to act calmly and effectively in a busy or stressful situation.
- Ability to clearly communicate effectively in the English language in person, by phone and in writing.
- Hearing adequate to perform job duties in person and over the telephone.
- Vision acuity adequate to perform job duties, including reading information from printed sources and computer screens.
- Must adhere to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance.
- Must be able to establish and maintain effective working relationships with managers and peers.
- Exposure to Blood Bourne Pathogens (BBP) and Other Potentially Infectious Materials (OPIM) is rare but possible. Vaccinations and training are offered upon hire.

**KNOW

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