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Muller Honda Service Express Advisor

4 months ago


Highland Park, United States Muller Honda of Highland Park Full time

Muller Honda is seeking a motivated and detail-oriented EXPRESS service advisor

An Express service here at Muller Honda will be writing 15-20 repair orders daily

Perfect entry level position into service advising

We use Xtime and Dealer track

**You will**
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers

**You have**
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as an Express Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Dealertrack experience a plus

**We offer**
- Competitive pay plans
- Opportunities for advancement
- 401K
- Health Insurance
- 40+ years on the North Shore
- Unsurpassed customer service
- Excellent reputation
- 10 time Honda President's Award winner
- 2022 President's Award Winner

Pay: $45,000.00 - $55,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance

Day range:

- Weekends as needed

Shift:

- 8 hour shift
- Day shift

License/Certification:

- Driver's License (preferred)

Work Location: In person