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Industrial Relations Representative
4 months ago
Teamwork and Collaboration: Promotes team cooperation and encourages participation. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Takes responsibility for individual actions in order to achieve consistent results.
**This posting may be used to fill future vacancies in accordance with 2 CCR -249.3.
- You will find additional information about the job in the **Duty Statement**.
Working Conditions
- This postion is located at:
- 2 MacArthur Place Suite 800
- Santa Ana, CA 92707
- High-volume, fast-paced office that handles wage claims and consistently interfaces with the public. May travel to assist other offices with conducting conferences. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday.
- Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- INDUSTRIAL RELATIONS REPRESENTATIVE
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
**Job Code #**:
- JC-431510
- **Position #(s)**:
- 400-000-9483-XXX
- **Working Title**:
**Public Information Investigator**
**Classification**:
- INDUSTRIAL RELATIONS REPRESENTATIVE
$4,012.00 - $4,559.00 A
$4,140.00 - $4,933.00 B
$4,964.00 - $6,213.00 C
- **# of Positions**:
- Multiple
- **Work Location**:
- Orange County
- **Telework**:
- Hybrid
- **Job Type**:
- Permanent, Full Time
- Department Information
The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Special Requirements
- 1) Describe your knowledge, skills, and abilities in providing consultation services to the public. Include an example of a situation presented to you and the steps you took to educate the members of the public to resolve the issue.
- 2) The class specifications identify education, state service or general experience, or a combination of those features as the qualifications for the position. How do you meet these requirements?
- 3) What courses/classes/projects/experiences of your education align with the desirable qualifications of this position? Explain what Public Information Investigation skills you gained during these courses/classes/projects/experiences?
- Application Instructions
Final Filing Date: 6/1/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Industrial Relations
-Attn: Certifications Unit
-2180 Harvard Street Suite 160
-Sacramento, CA 95815
**Address for Drop-Off Application Packages**
Department of Industrial Relations
-2180 Harvard Street Suite 160
-Sacramento, CA 95815
-08:00 AM - 04:00 PM
**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Please see Special requirements section of the posting for instructions on the Statement of Qualifications.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
Active listening and fact-gathering in order to achieve comprehensive investigation.
- Questioning and clarifying skills to grasp both the facts and the areas of controversy.
- Good organization and time management in orde
