Warehouse Operations Leader

2 weeks ago

Piscataway, United States Colgate-Palmolive Full time

No Relocation Assistance Offered
159843 - Piscataway, New Jersey, United States

**Who We Are**
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team

**Warehouse Operations Lead**
As a Warehouse Operations Lead you will be at the forefront of orchestrating high-performance third-party logistics (3PL) operations. Your role is critical in driving operational excellence, leveraging data-driven insights, and fostering continuous improvement across our supply chain.

In this strategic capacity, you will be responsible for ensuring that our 3PL partners are not only meeting but exceeding expectations in efficiency, cost-effectiveness, and service delivery. Your expertise will guide the implementation of innovative solutions and best practices that keep us ahead in a competitive marketplace.

Your leadership will be instrumental in supporting us to build a cohesive team that is adept at managing the complexities of warehouse operations. From optimizing inventory flow to ensuring compliance with customer requirements, you will have the opportunity to make impactful decisions that contribute to our company's success. We are seeking a proactive and results-oriented professional who thrives in a fast-paced environment and is committed to driving excellence in every facet of our warehouse operations.

**Responsibilities**:
1. Coordinate Team Process Execution Excellence:

- Ensure that all warehouse processes are performed flawlessly by the team, maintaining high standards of accuracy and timeliness
- Develop and enforce SOPs, quality control measures, and performance metrics to drive execution excellence
- Facilitate regular team meetings to discuss process improvements, address challenges, and share standard methodologies.
- Implement robust inventory management practices to drive inventory accuracy excellence
- Lead and coordinate robust wall-to-wall inventory counts across all warehouse locations. Develop and implement inventory count procedures that ensure accuracy and minimize disruption to operations. Work closely with the finance and audit teams to validate inventory valuation and maintain the integrity of stock information.
- Act as a 1st level of partner concern for the operational issues and challenges within the Warehouse team

2. Manage the End-to-End Operational Process:

- Take full ownership of the end-to-end warehouse processes for all assigned 3PL-operated facilities, from inbound logistics to order fulfillment and returns
- Coordinate with supply chain, procurement, and customer service departments to ensure seamless operations and inventory flow
- Manage all salvage orders to include; damaged goods, closeout and/or discontinued, SLOB, and any specific Supply Chain SKU reduction requests.
- Ownership of customer ASN or vendor compliance issues
- Responsibility for monthly reporting of backhaul performance by warehouse to include follow up with Customer Service for all unfavorable trends
- Control of all warehouse related EDI transactions. This includes supervising the EDI kickout report and corrective actions for all warehouse IDOCS transactions. Also to include sharing EDI training program for all designated 3rd party warehouse systems contacts.
- Ownership of quality hold sampling program and timely communication with order entry, transportation, and the warehouses for all product holds. Management of movements to and from quality hold and blocked hold in SAP and WMS.
- Lead lot tracking product recalls, live and/or trace recalls, in support of the warehouse trace recall metrics.
- Coordination of all restricted SKU’s product mapping and un-mapping with Data Management and the 3rd parties. Follow up for all restricted inventory releases, only those related to warehouse delays after the SAP release has been performed.

3. Continuous Improvement Initiatives:

- Collaborate with 3PL partners to identify and implement standard processes that enhance warehouse operations and efficiency to deliver FTG goals
- Analyze performance data to pinpoint areas for process optimization and cost reduction
- Lead the adoption of innovative technologies

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