Patient Services Manager 2

3 weeks ago

Cambridge, United States Sodexo Full time

Unit Description:
**Sodexo** is hiring for a **Patient Service Manager 2 **for **Cambridge Hospital,** located in **Cambridge, MA**. The manager role is focused on the patient serivce team, but also covering the entire operation during weekend shifts (every 3rd weekend) and vacation coverage. In this role you will report to the Area General Manager who covers all three CHA hosptials as well as inpatient and outpatinet dietetics throughout the CHA system. The hours for this role are typically 11:00am-7:30pm.

Cambridge Hosptial is a 136 Bed Hosptial containing Outpatient clinics, Surgery, Emergency Department, Two Med Surg Floors, Maternity, ICU, Psychiatric Care, all in a communinty hosptial setting. Within Food & Nutrition we provide inpatinet meals, a full service cafe, catering, floor stock, and offsite to-go caterings.
- work with hourly associates to to exceed patient satisfaction; collaborate with the clinicial, food, and interdisciplinary teams
- oversee the patient dining program and daily meal rounding inclusive of service recovery
- perform tray assessments to ensure food quality, presentation tray accuracy, and compliance
- partner with other Patient Service Managers within the CHA system on system-wide improvement projects
- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily
- knowledge of nutrition and specialized diets
- experience in a food production setting, healthcare environment would be a plus

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

**Not the job for you?**
We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

**Working for Sodexo**:
At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

What We Offer:
Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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