Director of Communications
2 weeks ago
**EOE Code**:
**Overview of Position**:
- Directs strategy for corporate communications function. Ensures cohesion across internal and external communication channels creating customized and targeted content across medium.
**Key Responsibilities**:
- Develops short
- and long-term communication strategy and objectives.
- Develops, maintains, and curates media relationships for Transdev, inside and outside the industry. Builds key media and communications contacts in target markets.
- Develops a systematic communication outreach strategy to increase Transdev brand recognition and positive messaging. Use feedback, data, and reporting to drive continuous improvement and guide iterations to strategy.
- Oversees crisis communications function and responses for the company. Includes coordination with all necessary approvals with internal and client stakeholders. Responds to crises or challenging situations quickly and professionally.
- Oversees consistency in external communications deliverables including, but not limited to press releases, website content, brochures/promotional pieces, thought leadership articles, video, newsletters, and corporate presentations, etc.
- Interacts with product management, business development, and customers to develop and showcase Transdev through integrated communication plans.
- Consults with business leadership to establish brand communication strategies and ensure communication, planning, and monitoring is effectively meeting the needs of customers.
- Making sure all company materials have consistent and positive messaging and branding.
- Oversees both internal and external communications activities.
- Manages, coaches, and develops staff; works with employees to set goals in training and development, performance, and career planning.
- Develops and manages budget, financial controls, and risk ensuring operations are executed efficiently and within established budgets.
Other duties as required.
**Education**, Licensing, and Certifications**:
**Education**: Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field required.
**Education Preferred**:
**Experience**:
**Field and years of experience required**: 10 or more years of experience in managing communications or media relations functions in a public transit environment required.
***
**Experience preferred**:
**Skills and Knowledge Required**:
- Full understanding and expertise of the media relations function. Knowledge of the public transportation industry highly preferred.
- Strategic thinking and ability to develop long and short terms communication plans
- Ability to work in a complex and fast-paced work environment
- Ability to manage multiple projects across the business
- Excellent written and oral communications skills
- Ability to manage marketing communications staff
- Knowledge of Microsoft Office suite including Excel, Word, PowerPoint, and Outlook
**Skills and Knowledge **Preferred**:
- Travel requirement outside of immediate area (as a percent)
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