Customer Service/sales Support

2 weeks ago


Ballston Lake, United States HWY Partners Full time

**ESSENTIAL DUTIES and RESPONSIBILITIES**:
**Customer Service**
- Process and provide timely order confirmation on all processed purchase orders.
- Maintain outstanding communication and people skills with new and existing customers and Sales team.
- Effectively solve problems with the ability to find the best solution for the manufacturer and the customer.
- Consistently meet or exceed company expectations for productivity and accuracy levels.
- Maintain an excellent attendance and punctuality record.
- Must be available to back up team members and keep a positive, supportive attitude towards the Company, job, customers, and co-workers.
- Additional responsibilities as assigned.

**Sales Support**
- Organization and creation of sales materials: sell sheets, presentations, etc.
- Coordinate and assist in preparation of external sales meetings, customer presentations, business reviews, etc.
- Process and track vendor orders
- Process Sub-Jobbers orders to Re-Distributors
- Follow up the order shipped complete.
- Schedule appointment for deliveries
- Assist in implementing promotions with vendors, rack programs, secondary placement etc.

**KNOWLEDGE and EXPERIENCE**:

- Excellent communication and critical thinking skills.
- Ability to multi-task and pay attention to details.
- Ability to work under pressure and keep your cool.
- Ability to learn a new computer program (required).
- Ability to work with numbers.
- Microsoft Office experience is necessary.

**EDUCATION**:
College degree preferred**.**

Pay: $36,000.00 - $53,000.00 per year

Work setting:

- In-person

Ability to Commute:

- Ballston Lake, NY 12019 (required)

Ability to Relocate:

- Ballston Lake, NY 12019: Relocate before starting work (required)

Work Location: In person



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