Customer Service/sales Support
2 weeks ago
**ESSENTIAL DUTIES and RESPONSIBILITIES**:
**Customer Service**
- Process and provide timely order confirmation on all processed purchase orders.
- Maintain outstanding communication and people skills with new and existing customers and Sales team.
- Effectively solve problems with the ability to find the best solution for the manufacturer and the customer.
- Consistently meet or exceed company expectations for productivity and accuracy levels.
- Maintain an excellent attendance and punctuality record.
- Must be available to back up team members and keep a positive, supportive attitude towards the Company, job, customers, and co-workers.
- Additional responsibilities as assigned.
**Sales Support**
- Organization and creation of sales materials: sell sheets, presentations, etc.
- Coordinate and assist in preparation of external sales meetings, customer presentations, business reviews, etc.
- Process and track vendor orders
- Process Sub-Jobbers orders to Re-Distributors
- Follow up the order shipped complete.
- Schedule appointment for deliveries
- Assist in implementing promotions with vendors, rack programs, secondary placement etc.
**KNOWLEDGE and EXPERIENCE**:
- Excellent communication and critical thinking skills.
- Ability to multi-task and pay attention to details.
- Ability to work under pressure and keep your cool.
- Ability to learn a new computer program (required).
- Ability to work with numbers.
- Microsoft Office experience is necessary.
**EDUCATION**:
College degree preferred**.**
Pay: $36,000.00 - $53,000.00 per year
Work setting:
- In-person
Ability to Commute:
- Ballston Lake, NY 12019 (required)
Ability to Relocate:
- Ballston Lake, NY 12019: Relocate before starting work (required)
Work Location: In person
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