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Customer Service Clerk Iii

3 months ago

Pine Brook, United States Estes Express Lines Full time

**Hiring Immediately: Full-time Customer Service Clerk in Pine Brook, NY**
** Night Shift**

Join the nation’s largest, privately-owned freight carrier as a Customer Service Clerk III. Based in the fast-paced environment of our Pine Brook terminal, this role provides customer service support and shipping assistance. Other duties include administrative tasks such as filing, data entry, and scanning documents.

We're looking for someone with multi-tasking skills who is experienced in customer service, friendly, reliable and willing to learn.

**Pay & Benefits for Full-time Customer Care Clerks**:

- Starting hourly rate of $25.00 and rates up to $ 28.00
- Schedule: Night
- Two weeks paid time off plus holidays
- 401(k) plan with company match
- Medical, dental, and vision insurance
- Short
- and long-term disability plans
- Life and AD&D insurance
- Employee disaster relief fund
- Financial wellness program
- Employee discount benefit program
- Long-term career growth opportunities

**Qualifications Summary**:

- Proficiency in MS Word and Excel
- Previous experience in the LTL industry is a plus but not required
- Customer Service experience
- AS400 experience preferred
- Dispatch experience preferred
- Customer Service experience
- Billing and tracking experience
- Excellent verbal and written communication skills
- Strong work ethic and good problem-solving skills
- Capable of working under tight time constraints in a high volume environment with multiple priorities

Location: Montville, New Jersey 07058

Pay: $25.00 - $28.00 per hour

Work Location: In person