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Front Desk Cosmetic Concierge

4 months ago

Richmond, United States Dermatology Associates of Virginia Full time

Are you a friendly, outgoing, dependable individual? Do you have a passion for aesthetics and want to help people with their skincare goals? Do you have the customer service skills that elevate a patient’s medical experience beyond the status quo? If you do, then we have a front desk concierge position for you.

Dermatology Associates of Virginia (DAV) is expanding its Richmond presence and is offering a complete skincare experience with a new clinical location dedicated solely to all of Richmond’s aesthetic needs. Located in the near West End at Reynolds Crossing, the Center encompasses a calming and inviting environment offering the latest in science-forward skincare solutions, advanced facial treatments, and medical aesthetics injections, complemented by a curated range of skincare products.

**Position Requirements**:
**The front desk concierge will also**:

- Establish priorities, work independently, and proceed with objectives without supervision.
- Manage and resolve recurring problems.
- Be conscientious, patient, flexible, honest, and dependable.
- Possess superior communication skills to deal with other employees and patients in a professional and positive manner.
- Perform other duties as requested by providers, administrator, or supervisor.
- Keep the patient waiting area clean and presentable.
- Take product inventory and stock skincare products.
- Other duties as assigned by your supervisor.

**Education and Experience Requirements**:

- GED/High School Education
- Outstanding customer service skills and minimum of 1 year experience in a medical spa/cosmetic/salon environment or with a premiere retail store is preferred.
- Ability to communicate professionally and effectively with all levels of staff, patients, physicians, and vendors.
- Proficient in Microsoft Office products (Excel, Outlook, and Word).

**Your Total Rewards Package**:
***The rewards of the job go beyond the difference you'll make in the lives of patients. We offer a culture of care that inspires you to be your best with:

- Compensation that includes base pay and bonus
- Excellent Medical, Dental, and Vision plans
- Profit Sharing Retirement Plan
- Generous Holiday and Paid Time Off
- Yearly Uniform Allowance
- Employee referral bonuses
- Dermatological Product Discounts and Services

Hours are Monday - Thursday, 7:30 a.m to 5 p.m. and Fridays, 7:30 a.m. to 12:45 p.m. There will be opportunities for extended hours for special events and potential for extended Friday hours.

**_ Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer._