Call Center Representative

3 days ago


Longwood, United States MoveitPro Software Full time

Overview:
**Responsibilities**:

- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Handle and resolve customer complaints
- Perform data entry tasks accurately
- Maintain customer records by updating account information
- Follow communication procedures, guidelines, and policies

**Requirements**:

- Previous experience in a call center or customer service environment
- Strong communication skills in English; proficiency in Spanish is a plus
- Excellent phone etiquette and the ability to handle high call volumes
- Proficient in data entry and able to analyze information effectively
- Ability to multitask, prioritize, and manage time efficiently
- Familiarity with medical office procedures is advantageous
- Multilingual capabilities are a bonus

Pay: $13.00 - $15.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Longwood, FL (preferred)

Work Location: In person


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