Hybrid -monitoring Associate I (Call

5 days ago


Longwood, United States Criticom Monitoring Services Full time

**We are looking for new Alarm Monitoring Representatives to join our CMS Longwood** **team**

Criticom Monitoring Services (CMS) provides 24-hour alarm monitoring for residential and commercial customers. When a customer’s alarm system activates, we receive and process the alarm and dispatch the proper authorities if needed.
- **What’s in it for Me?**_
- Pay: Up to $17.49/hr
- Shift Differentials up to $4.00/hr
- Bilingual Differentials
- Generous PTO package
- Full array of benefits
- Tuition reimbursement
- Growth Opportunities
- Overtime
- **Responsibilities**:_
- Handle Emergency Signals
- Notify/Verify Alarm Signals
- Dispatch Proper Authorities
- **Requirements**:_
- HS Diploma/GED
- Customer Service Experience
- Weekends, Holidays & Overtime Flexibility
- Computer Literacy

Location
- 715 W SR 434 Suite J, Longwood, FL 32750

Pay: Up to $17.49 base pay per hour

**Training is held on site in Longwood, FL.**

**Training Hours : Monday through Friday from 8:00am to 4:30pm**

**Possible work from home opportunities available for those who meet the criteria after successful completion of training.**

**Please follow the link below to apply**

Pay: From $17.49 per hour

Expected hours: 40 - 48 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

Schedule:

- 12 hour shift
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed

**Experience**:

- Dispatching: 1 year (preferred)
- Customer service: 2 years (preferred)

Ability to Relocate:

- Longwood, FL 32750: Relocate before starting work (required)

Work Location: In person



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