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Call Center Agent

4 months ago

Longwood, United States Luxury Bath Technologies Full time

Quality Craftsmen / Luxury Bath Technologies is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch.

We are searching for experienced Call Center Representatives to join our growing team.  Make up to $1500.00 per week

Job duties include:

  • Schedule and confirm appointments
  • Answer inbound calls and make outbound calls
  • Manage sales reps schedules
  • Achieve weekly and monthly quotas
  • Provide top-notch customer service

Competencies:

  • Excellent computer and communication skills
  • Customer service experience
  • Ability to resolve conflicts and issues.
  • Outstanding communication and interpersonal abilities.
  • Excellent organizational capabilities.
  • Attention to detail
  • Self-starter.
  • Good time management skills.
  • Flexible in approach with others.
  • Thick-skinned (i.e., not prone to take things personally)
  • CRM Experience
  • An independent self-starter who takes initiative and responsibility.

Required Experience:

  • 1+ year experience in sales/telemarketing/customer service
  • Previous call center experience
  • Strong sales skills towards overcoming objections
  • Highly organized and detail oriented
  • Experience with Home Improvement Remodeling Industry a plus

Required Education:

  • High school degree

We have an excellent compensation package for this position. If you feel you have what it takes, please forward resume

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