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Apartment Manager

2 months ago

Philadelphia, United States CRM Residential Full time

CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day.

Working at CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference.

**Why Join the CRM Residential Team**:

- Comprehensive Health Coverage
- Retirement Savings with employer contribution
- Bonus Potential
- Paid Time Off (PTO)
- Company Paid Holidays

**What You’ll Get To Do**:

- Develop and implement community engagement strategies to increase customer satisfaction and loyal
- Build and maintain relationships with customers, stakeholders, and partners
- Monitor and respond to customer feedback and inquiries on social media platforms and other channels
- Create and manage content for social media platforms, blogs, and other communication channels
- Plan and execute events and activities to engage the community
- Analyze community engagement metrics and provide regular reports to management
- Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels

**Requirements**:

- High school diploma or equivalent required
- Bachelor's degree in Marketing, Communications, or related field preferred
- 2 years of property management experience
- 3+ years of experience in community management, social media management, or related field preferred
- Affordable Housing / Tax Credit experience
- Must have Section 8 experience and affordable housing certifications
- Excellent written and verbal communication skills
- Strong organizational and project management skills
- Experience with social media platforms, content creation, and community engagement
- Ability to work independently and as part of a team
- Passion for building and engaging communities
- Valid driver's license and reliable transportation
- Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred.
- Completion of in-house training in use of Real Page OneSite is required within the first 90 days of employment.

**About CRM Residential**:
CRM Residential is an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.

Pay: From $55,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Application Question(s):

- Do you have Section 8 experience and affordable housing certifications?

**Education**:

- High school or equivalent (required)

**Experience**:

- property management: 2 years (required)

Ability to Relocate:

- Philadelphia, PA 19132: Relocate before starting work (required)

Work Location: In person

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