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Service Technician

4 months ago


Leominster, United States Manny's Appliances Full time

**Essential Duties and Responsibilities **include the following.
- Conduct service calls at customers' homes to diagnose and repair household appliances such as refrigerators, stoves, dishwashers, washers, dryers, etc.
- Provide excellent customer service by explaining repairs needed, giving estimates and answering any questions customers may have
- Collect payments at the time of service
- Lookup parts needed for the job and attach them to the work order to be ordered
- Strong computer skills and be comfortable navigating different computer systems
- Maintain truck stock
- Follow a truck maintenance schedule and keep the truck clean and organized
- Maintains a clean and safe work environment.
- Other duties as assigned.

**Competencies**:
To perform the job successfully, an individual should demonstrate the following competencies:

- Strong customer service and problem-solving skills
- Strong computer skills as you will be using a laptop/tablet in the field
- Time management skills
- Team oriented as we all need to work together and are in constant communication with each other throughout the day

**Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Diploma or G.E.D. required
- Advanced classes in mechanics, electrical helpful
- EPA Type I or EPA Universal certification
- 3+ years of experience diagnosing and repairing household appliances
- Valid Driver's license
- Pass a background check

Pay: $25.00 - $27.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- 401(k)
- 401(k) 4% Match
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to Relocate:

- Leominster, MA 01453: Relocate before starting work (required)

Work Location: Hybrid remote in Leominster, MA 01453