Quality Manager

2 weeks ago

Forest Park, United States Duraco Specialty Tapes LLC #150831 Full time

**Job Title**: Quality Manager

**Location**:Forest Park, IL

**Department**: Quality

**Reports to**: Senior Director of Manufacturing

**Direct Reports**: No

**Summary**

The Quality Manager (QM) will manage the quality system and processes utilized in the manufacturing of Specialty Tapes offerings. The QM supports the optimization of methodology behind product fabrication and production processes, as well as oversees training to ensure the completion of all process improvements to provide the best product to our customers. This position will work closely with all areas of the company. In addition, this position will work with third party vendors of both raw material and finished goods to ensure quality standards are maintained and costing initiatives are upheld.

**Responsibilities**
- Drive Quality Control Program to ensure all products, raw materials, processes, and services meet our high-quality standards
- Design and develop quality documentation, i.e. procedures, work instructions, inspection, and sampling plans, as needed or requested
- Coordinate the testing of products at various stages of the development and production process and performance basic dimensional and visual inspection of parts, assemblies, final products and purchased materials
- Interprets statistical data relating to quality; recommends changes in standards, processes, equipment, and materials to facilitate work, maintain quality, and drives continuous process improvement
- Maintain documentation and revision level of quality documentation for all products or services in conjunction with our ISO 9001 Certification
- Work with Product Management and Product Development to create product specific quality processes for all new products
- Maintain and communicate all quality data to department managers for problem identification, resolution, loss reporting
- Review non-conformities (NCRs) for determining root cause, creating corrective actions, providing customer follow up and close NCRs within an acceptable timeframe
- Perform product and process inspections throughout the development and production process to ensure consistent quality
- Complete regular quality inspection trainings with manufacturing employees to ensure best quality practices are being maintained
- Perform problem-solving tests to develop corrective actions for quality issues and to initiate continuous improvement
- Utilize analysis tools such as DOE, Pareto, and 8D to determine quality levels
- Adhere to all company safety standards
- Report Quality metrics and trends routinely to the company
- Coordinate returns to vendors and ensure corrective actions are in place to prevent future defects
- Sustain and improve existing ISO certification within the organization for continuous improvement
- Establish and maintain relationships with vendors to help facilitate the timely completion of projects, negotiate pricing and ensure the receipt of high-quality products
- Work in conjunction with Materials team to regularly perform pricing and competitive analysis and recommend strategies to improve market position, improve quality or reduce costs

**Qualifications: Required Skills, Education, and Experience**
- Bachelor’s degree, preferably in a Quality or Engineering related field
- Minimum of 5 years’ experience in high volume manufacturing environment, preferably in adhesive roll / die coating, laminating, and die cutting
- Holds Quality certifications in one or more of the following: ASQ/CQE, CMQ/OE, Six Sigma (Green or Black Belt), or TQM
- Proficient in the use of Microsoft Office
- Hands-on approach to troubleshoot and resolve quality related issues
- Detail focused with strong organization skills
- Ability to present information and respond to questions from various levels within the organization
- Self-starter, motivated, team focused, and results driven
- Strong presentation and time management skills
- Assertive, solutions focused, strategic and statistically oriented
- Demonstrated history of consistently exceeding corporate goals
- Outstanding verbal and written communication skills, with exceptional interpersonal skills
- The job description is not an exhaustive listing of all responsibilities and may be revised at any time._

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