Sales Associate

3 weeks ago

Charlotte, United States Rack Room Shoes Full time

Requisition Number _: _24806 _
- Store Number _: _083 _
- The Arboretum _
- 8036 Providence Rd. Suite 400 _
- Charlotte, North Carolina US _
- Part Time _

**_About Rack Room Shoes _**
- Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. _

**_Job Description Summary _**
- Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation. _

**_Duties and Responsibility _**
- _Create an excellent shopping experience for our customers through awareness and company service standards. _
- Positive attitude, willingness to serve and well informed. _
- Sales and assistance _
- Promotion of company rewards program and others business initiatives. _
- _Maintain awareness of all current sales promotions. _
- _Maintain merchandise presentation. _
- Ensure stock is well arranged and merchandised properly. _
- Maintain cleanliness and organization of all areas within the store. _
- _Develop and maintain necessary product knowledge and fitting skills. _
- _Maintain an awareness of Loss Prevention concerns involving customers and staff members. _
- _Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed. _
- _When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates. _
- _Process all sales and POS terminal transactions in accordance with policy and procedure. _

**_Principal Working Relationships _**
- Customers, Sales Associates, Store Management and District/Regional Managers _

**_Key Qualifications _**
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees. _
- Basic communication (both verbal and non-verbal), organization, and math skills. _
- Experience in retail sales, preferably specialty retail or footwear. _
- Basic knowledge of the policies and procedures. _
- Basic visual merchandising skills and an understanding of the Store Presentation Standards. _

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