Customer Service Representative
1 month ago
**Company Description**:
**Fivestar Rubber Stamp is in the business of manufacturing rubber stamps, engraved signs, embossing seals, plaques, trophies, medals and other related office/marking products. We are a family owned business dedicated to providing excellent customer service, exceptional quality in our products, and quick delivery.**
**Job Summary**:
**Quotes & Proofs: Includes using CorelDraw (graphic software) to create a mockup of the personalization requested. Understanding the pricing structure and quoting with appropriate discounts if necessary. Contacting vendors to obtain pricing metrics**
**Job Duties (included but not limited to)**:
- **Understanding product knowledge**:
- **Analyzing pricing structure to send quotes**:
- **Using Quickbooks to enter sales orders**:
- **Using CorelDraw to send layout mockups and proofs**:
- **Processing orders and sending order confirmation receipts**:
- **Maintaining inventory**:
- **Placing purchase orders from vendors**:
- **Other duties as necessary**
**Job Requirements**:
- **High school diploma or equivalent**:
- **Eligible to work in the U.S.**:
- **2+ years of prior customer service experience required**:
- **Excellent communication skills - written and verbal**:
- **Fast learner with the willingness and ability to take initiative**:
- **Willing to learn about different products and software**:
- **High attention to detail**:
- **Technical skills**:
- **Some graphic design experience**
**Job Type**: Part-time
Pay: $16.50 - $17.50 per hour
**Benefits**:
- Flexible schedule
Weekly day range:
- Monday to Friday
Work setting:
- In-person
**Experience**:
- Customer Service: 1 year (required)
Work Location: In person
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