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Customer Service Manager
2 weeks ago
**Job Summary**:
We are seeking a motivated and customer-oriented packing and shipping leader to join our team. In this role, you will be responsible for providing exceptional customer service, promoting and selling shipping services, and ensuring a positive experience for our customers. If you have a passion for customer service and enjoy working in a fast-paced retail environment, we would love to hear from you.
**Responsibilities**:
- Greet customers and assist them in their shipping needs
- Pack items for safe shipping. This will include the design and making of custom packaging (boxes) for certain items.
- Process sales transactions accurately and efficiently
- Maintain a clean and organized sales floor
- Sort incoming mail for our mailbox customers
- Handle customer inquiries and resolve any issues or complaints in a professional manner
**Qualifications**:
- Previous experience in a pack and ship store is preferred but not required
- Provide a positive can-do attitude
- Basic math skills for handling weight and size measurements and calculations
- Strong organizational skills with attention to detail
- Proficient with computers using Microsoft Windows
- Must be able to lift up to 40 Lbs unaided
- Familiarity with phone etiquette
We offer competitive pay and provide training to help you succeed in your role starting at $14/hr and up to $18/hr depending on the experience.
**Job Types**: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 30 - 40 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Marietta, GA 30066 (required)
Work Location: In person
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