Customer Service Representative

4 months ago


Marietta, United States Ed Voyles Automotive Group Full time
Job DescriptionJob Description

Ed Voyles Collision Center is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our Customer Service Relations team, you will play a crucial role in ensuring exceptional customer experiences.

Position: Customer Service Representative
Location: Marietta, GA
Type: Full-time

Responsibilities:

  1. Customer Assistance: Provide prompt and courteous assistance to customers via phone, email, and chat.
  2. Issue Resolution: Effectively address customer inquiries, concerns, and resolve issues to ensure customer satisfaction.
  3. Product Knowledge: Develop a deep understanding of our products and services to accurately assist customers.
  4. Order Processing: Handle order entries, tracking, and processing in a timely and accurate manner.
  5. Communication: Maintain clear and professional communication with customers, colleagues, and other departments.
  6. Documentation: Accurately document customer interactions and transactions in the CRM system.
  7. Feedback Analysis: Gather and analyze customer feedback to identify areas for improvement.

Requirements:

  1. Excellent Communication Skills: Strong verbal and written communication skills.
  2. Customer-Focused: Passion for providing exceptional customer service and building positive relationships.
  3. Problem-Solving: Ability to analyze and solve customer issues efficiently.
  4. Team Player: Collaborate with team members to achieve collective goals.
  5. Multitasking: Handle multiple tasks and prioritize effectively in a fast-paced environment.
  6. Adaptability: Ability to adapt to changing processes and procedures.

Qualifications:

  1. High School Diploma/GED; Bachelor's degree is a plus.
  2. Previous customer service experience is preferred.
  3. Familiarity with CRM software is advantageous.
  4. Proficient in MS Office applications.

Benefits:

  • Competitive pay
  • Health, dental, and vision insurance
  • 401(k) plan
  • Paid time off
  • Professional development opportunities

If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we invite you to apply. Join our team and be a part of a company that values its employees and is dedicated to customer satisfaction.

Voyles Automotive is an equal opportunity employer. We encourage applicants from all backgrounds to apply.



  • Marietta, Georgia, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeDomino's Pizza LLC is seeking a skilled Customer Service Representative to provide exceptional customer experiences and contribute to a dynamic and fast-paced environment.Deliver outstanding customer service by greeting customers with a smile and providing a positive experienceProcess customer orders accurately and efficiently...


  • Marietta, United States Olympic Steel Full time

    About Olympic Steel: Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first – always, and we believe in cultivating an inclusive workplace where employee belonging,...


  • Marietta, United States Olympic Steel Full time

    Description About Olympic Steel: Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first - always, and we believe in cultivating an inclusive workplace where employee...


  • Marietta, United States Olympic Steel Full time

    About Olympic Steel: Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first - always, and we believe in cultivating an inclusive workplace where employee belonging,...


  • Marietta, Georgia, United States Circle K Full time

    Lead Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key Responsibilities:Provide outstanding customer...


  • Marietta, Georgia, United States Chick-fil-A Full time

    Job SummaryWe are seeking a friendly and enthusiastic Customer Service Representative to join our team at Chick-fil-A Lassiter/Sprayberry. As a Front Counter Team Associate, you will be responsible for welcoming and serving guests, taking and preparing customer orders, maintaining a clean and safe environment, and providing exceptional customer service.Key...


  • Marietta, United States U-Haul Full time

    Location: 2800 Canton Rd #2000, Marietta, Georgia 30066 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Marietta, United States Ed Voyles Automotive Full time

    Ed Voyles Collision Center is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our Customer Service Relations team, you will play a crucial role in ensuring exceptional customer experiences. Position: Customer Service Representative Location: Marietta, GA Type: Full-time...


  • Marietta, Georgia, United States The Auto Club Group Full time

    Unlock Your Career Potential with The Auto Club GroupAre you passionate about delivering exceptional customer experiences and driving business growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to explore this exciting opportunity as a Branch Customer Service Representative with The Auto Club...


  • Marietta, Ohio, United States Duchess M Defunct Full time

    Duchess M Defunct is a leading convenience store chain recognized for our outstanding, fast, and friendly service. We are seeking a skilled and dedicated **Customer Service Representative** to join our team. As a **Customer Service Representative**, you will be responsible for providing exceptional customer service, processing sales transactions, operating...


  • Marietta, United States U-Haul Full time

    Location: 543 Cobb Pkwy S, Marietta, Georgia 30060 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Marietta, United States U-Haul Full time

    Location: 2800 Canton Rd #2000, Marietta, Georgia 30066 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Marietta, Georgia, United States Mrplumberatlanta Full time

    **Job Summary**Mrplumberatlanta is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.**Key...


  • Marietta, United States Benevis Full time

    Job Overview We are looking for a skilled and efficient Customer Service Representative. Your role is to provide adequate customer support to the clients, responding to their queries and resolving them as soon as possible so as to maintain a healthy relationship with the customers. A pleasant personality and good communication skills are the key...


  • Marietta, United States Benevis Full time

    Job Overview We are looking for a skilled and efficient Customer Service Representative. Your role is to provide adequate customer support to the clients, responding to their queries and resolving them as soon as possible so as to maintain a healthy relationship with the customers. A pleasant personality and good communication skills are the key...


  • Marietta, Georgia, United States Circle K Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...


  • Marietta, Georgia, United States Parkhurst Dining Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "Provide exceptional customer service to guests in a fast-paced dining environment.", "Responsibilities": ["Greet guests promptly and cordially", "Maintain a clean and organized workspace", "Process transactions accurately and efficiently", "Follow company safety and sanitation policies", "Work...


  • Marietta, Georgia, United States Georgia Department of Public Health Full time

    We are seeking a highly motivated and detail-oriented individual to join our team at the Georgia Department of Public Health. As a Customer Service Representative, you will play a critical role in providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Marietta, Georgia, United States ATC Income Tax Full time

    Job Opportunities at ATC Income Tax **About the Role** We are seeking highly motivated and customer-focused individuals to join our team as Phone Representatives. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone. **Responsibilities** * Build strong relationships with clients through...


  • Marietta, Georgia, United States Meridian Brick Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Meridian Brick. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, processing orders, and maintaining accurate inventory levels.Key Responsibilities:Process customer...